What you'll own

Key accounts & buyer relationships

• Be the face of our brands to buyers at department stores, mall retailers and online marketplaces
• Negotiate new product listings, annual terms, promotions and marketing support
• Run the full commercial cycle: PO follow-up, invoicing, promotion claims, RTV and returns
• Lead monthly business reviews per account — sell-in vs. sell-out, gaps, opportunities

Retail execution & supply chain

• Keep every door in stock: monitor sell-through, trigger replenishment, kill out-of-stocks before the buyer notices
• Coordinate third-party warehousing and last-mile delivery partners on inbound stock, store deliveries and returns
• Close out escalations, repairs and after-sales issues in days, not weeks

In-store team

• Recruit, onboard and train our promoters and merchandisers
• Build rosters, manage leave, run the commission scheme
• Coach the team on the shop floor — not from a spreadsheet

Commercial discipline

• Track SOA by account and drive collections alongside Finance
• Bring us new product and vendor opportunities worth chasing

What we're looking for

Must have

• 3+ years in key account management or modern trade in the UAE
• Hands-on experience selling into UAE retail chains, department stores or mall-based retailers
• Track record of hitting both sales and collection targets
• Strong Excel and reporting — you can build the number, not just read it
• Fluent English
• Currently based in the UAE with valid residency

Nice to have

• Valid UAE driving licence
• Non-food consumer goods background (lifestyle, electronics, gifting or similar)
• Experience managing promoters or a field team
• Arabic
• Exposure to regional e-commerce marketplaces

Who fits here

You're the person who spots the out-of-stock in the photo before anyone else does. You'd rather fix the process than escalate it. You're comfortable being the one accountable — because you also get to be the one who decides.

Why this role is worth your next five years

• Real ownership from week one. Your accounts, your calls, your numbers.
• Direct line to the owner. No committee between you and a decision.
• Breadth you can't buy in a big company. Commercial, operations, logistics and team leadership in one seat — this is how commercial directors are built.
• A clear next step. We're expanding the portfolio and moving into new GCC markets. The person who runs this well runs that.

Pay: AED8,000.00 - AED12,000.00 per month

• Work Location: In person