WHAT YOU’LL NEED:

• Library and Information Technology Diploma or its equivalent OR Previous experience in the library field with a willingness to obtain Library and Information Technology Diploma or its equivalent.
• Minimum of 2 years experience in a customer service setting. Experience in public libraries and familiarity with library-specific software is an asset.
• Proficiency in using and teaching others to use electronic products and tools, including Microsoft Office, Integrated Library System (ILS), and various devices and operating systems.
• Strong verbal and written communication skills with a positive and friendly personality.
• Ability to set boundaries, make sound judgments, and seek team support when needed.
  If you are enthusiastic about contributing to our library’s mission and enjoy working in a dynamic environment, we encourage you to apply.

HOW TO APPLY:

Interested candidates should review the full job description here: https://pembertonlibrary.ca/library-information/employment/ and then submit a resume and cover letter outlining their suitability for the role.

If you are selected during this process, you will be required to:

• participate in an in-person interview(s)
• complete a satisfactory reference check and criminal records check

Job Types: Part-time, Permanent
Pay: From $27.56 per hour
Expected hours: 20 – 32 per week

Benefits:

• Dental care
• Extended health care
• Paid time off
• Wellness program

Ability to commute/relocate:

• Pemberton, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Customer Service: 2 years (required)

Location:

• Pemberton, BC (preferred)

Work Location: In person
Expected start date: 2025-10-0

ABOUT THE ROLE:

Join our team at Pemberton & District Public Library as a Library Assistant.
We are seeking a detail-oriented, tech-savvy, and highly organised individual to join our team as a Library Assistant. In this role, you will provide direct support to the Library Director and Assistant Director, playing a key part in the daily operations of the library.
This position is ideal for someone interested in pursuing a career in public libraries in a dynamic, community-focused environment. You’ll gain valuable experience across multiple facets of library operations and work closely with experienced library professionals in a supportive environment.

WHAT YOU’LL BE DOING:

• Perform all circulation duties, including check-in, check-out, renewing materials, and managing holds
• Assist patrons with general inquiries, library memberships, and maintaining/updating patron accounts
• Provide outstanding customer service at the circulation desk and throughout the library
• Support patrons with technology needs such as printing, scanning, computer usage, and troubleshooting basic tech issues
• Offer reader’s advisory services to help patrons find books and materials
• Respond to program-related inquiries and assist in promoting library services
• Catalog and process new materials into the library’s collection
• Handle interlibrary loan requests and processing