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Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria at Mercier Consultancy Group
, , Malta - Full Time
Skills Needed
Danish Fluency, English Proficiency, Customer Support, Crm Management, Troubleshooting, Interpersonal Communication, Case Management, Conflict Resolution
Specialization
Candidates must have native or fluent Danish and English skills and a valid EU passport. Previous customer service experience is advantageous but not required.
Norwegian-Bilingual Reactivation Sales Agent at Enteractive
Il-Gżira, Siggiewi (Citta' Ferdinand), Malta - Full Time
Skills Needed
Norwegian Fluency, English Proficiency, Outbound Calling, Sales, Customer Retention, Relationship Building, Communication Skills, Sports Betting Knowledge, Online Gambling Knowledge
Specialization
Must be a native Norwegian speaker with conversational English and a competitive drive for success. Exposure to the online gambling and sports betting industry is preferred.
Head of Operations at Hireroo
Sliema, Central Region, Malta - Full Time
Skills Needed
Operational Leadership, Process Optimization, Kpi Management, Automation, Data Analysis, Customer Support Management, Payment Operations, Compliance/Kyc, Risk Management, Trading Operations, Stakeholder Management, Scalability
Specialization
Requires an experienced operator with a strong background in brokerage, fintech payments, or high-risk verticals. Must possess an automation-first mindset and a proven track record of systematizing messy operational processes.
Experience Required
Minimum 5 year(s)
German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mosta, Northern Region, Malta - Full Time
Skills Needed
German Fluency, Customer Service, Live Chat Support, Email Communication, Phone Support, Reservation Management, Itinerary Management, Problem Solving, Crm Data Entry, Travel Advice, Conflict Resolution, Multicultural Communication
Specialization
Applicants must be fluent German speakers currently residing in Malta. A passion for the tourism and hospitality sector and the ability to work rotating shifts is required.
Mötesbokare till bostadsbosse at Fortis
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Swedish Fluency, Telemarketing, Sales, Customer Service, Objection Handling, Appointment Setting, Computer Literacy
Specialization
Candidates must be fluent in Swedish, computer literate, and reside outside of Sweden. Experience in sales, telemarketing, or customer service is highly meritorious.
Supply Chain Co-Founder / Head of Product (100 % remote) (m/f/d) at EWOR GmbH
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Entrepreneurship, Product Management, Supply Chain Management, Scaling Startups, Fundraising, Team Building, Product Market Fit, Sales Strategy, Marketing Strategy, Communication Skills
Specialization
Applicants must be based in Europe or the Americas (or willing to relocate) and possess excellent English communication skills. They must be ambitious entrepreneurs willing to take full responsibility for scaling a company to a unicorn valuation.
Experience Required
Minimum 5 year(s)
Retail Contracts Associate (m/f/x) - Deutschsprachig at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Contract Management, Onboarding, Offboarding, Salesforce, Jira, Confluence, Microsoft Excel, German Fluency, English Fluency, Customer Service, Administrative Support, Detail Orientation
Specialization
Requires a commercial degree or equivalent administrative experience and fluency in both German and English. Proficiency with tools like Salesforce, Jira, and Excel is highly beneficial.
Experience Required
Minimum 2 year(s)
German Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Mosta, Northern Region, Malta - Full Time
Skills Needed
German Fluency, Customer Service, Travel Support, Conflict Resolution, Crm Documentation, Booking Management, Itinerary Control, Communication Skills, Troubleshooting, Multichannel Support
Specialization
Must be a fluent German speaker currently residing in Malta. Candidates should be energetic troubleshooters with a passion for the hospitality and travel sector.
HealthTech Co-Founder / CPTO (100 % remote) (m/f/d) at EWOR GmbH
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Entrepreneurship, Scaling Startups, Product Market Fit, Sales Force Building, Marketing Strategy, Team Building, Fundraising, Communication Skills, Energy Management, Goal Management
Specialization
Candidates must be based in Europe or the Americas (or willing to relocate) and possess excellent English communication skills. Must be an ambitious entrepreneur willing to take full responsibility for scaling a company to unicorn status.
Experience Required
Minimum 10 year(s)
Information Systems Specialist at SASMAR
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Information Systems Management, Database Management Systems, System Integration, Data Analysis, Problem Solving, Communication, Google Office Suite, Odoo, It Policy Development, System Troubleshooting
Specialization
Requires a Bachelor's degree in IT or Computer Science with 2-4 years of experience in information systems management. Proficiency in Google Office Suite and Odoo is required, with a preference for IT certifications and pharmaceutical industry knowledge.
Experience Required
Minimum 2 year(s)
Transaction Monitoring Specialist at Colibrix One
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Aml Transaction Monitoring, Fraud Detection, Risk Assessment, Acquiring, Underwriting, Cdd, Edd, Excel, Payment Screening, Analytical Skills, Problem Solving, Microsoft Office, Aml Software, Written Communication, English Fluency
Specialization
Candidates need at least 2 years of experience in AML transaction monitoring with a strong background in acquiring and underwriting. Proficiency in Excel, familiarity with CDD/EDD procedures, and fluency in English are required.
Experience Required
Minimum 2 year(s)
(Fluent Italian & English) Customer Support Consultant (remotely) at SupportYourApp
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
English Proficiency, Italian Proficiency, Customer Support, Relationship Building, Data Security, Kpi Management, Hospitality Management, Property Management
Specialization
Requires C1 level proficiency in both English and Italian and 6-12 months of customer support experience. Candidates must possess a personal computer with at least 8GB RAM and a stable high-speed internet connection.
HR Systems Analyst (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Hr Systems Implementation, System Maintenance, System Integration, Technical Support, Process Automation, Data Quality Management, Requirement Translation, Technical Communication, Stakeholder Influence, English Proficiency
Specialization
Candidates need 1-2 years of experience in maintaining core HR systems and the ability to translate business requirements into technical specifications. Strong communication skills and proficiency in English are essential.
Flight Operations Engineering Coordinator at Comlux Aviation
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Flight Operations Engineering, Efb Administration, Documentation Control, Weight And Balance, Aircraft Performance, Aerodrome Assessments, It Security, Foreflight, Flysmart, Microsoft Excel, Microsoft Word, Process Optimization, Quality Checks, Navigational Databases, Emissions Trading Scheme, Aviation Operations
Specialization
Experience in aviation operations or flight operations support is preferred, along with a strong understanding of IT security principles. Proficiency in EFB systems like ForeFlight or FlySmart and Microsoft Office tools is highly advantageous.
Experience Required
Minimum 2 year(s)
Talent Acquisition Manager at TalentXD
Sliema, Central Region, Malta - Full Time
Skills Needed
Talent Acquisition Leadership, Recruitment Strategy, Stakeholder Management, Employer Branding, Candidate Experience, Kpi Monitoring, Salary Benchmarking, Pipeline Building, Process Improvement, Team Coaching, Data Driven Decision Making, International Recruitment
Specialization
Proven experience leading talent acquisition within the international iGaming industry, preferably with knowledge of Nordic markets. Requires strong leadership capabilities, stakeholder management skills, and a data-driven approach to recruitment performance.
Experience Required
Minimum 5 year(s)
German Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Birkirkara, Central Region, Malta - Full Time
Skills Needed
German Fluency, Customer Service, Travel Support, Problem Solving, Crm Management, Communication Skills, Itinerary Management, Conflict Resolution, Multitasking, Ticketing Systems
Specialization
Candidates must be fluent in German and currently reside in Malta. A passion for the tourism industry and the ability to work rotating shifts is required.
Chef de Partie at The Ardilaun Hotel
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at mama Restaurants GmbH
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
HR Operations Partner at NIUM PTE LTD
, , Malta - Full Time
Skills Needed
Hr Operations, Payroll Management, Onboarding & Offboarding, Hris Administration, Benefits Administration, Employment Legislation, Vendor Management, Data Analysis, Compliance, Right To Work Compliance, Stakeholder Management, Process Automation, Reporting, Hr Policy Drafting, Employee Relations, Project Management
Specialization
Requires experience in HR operations or a generalist role within a regulated industry, specifically fintech or financial services. Must have a solid understanding of Malta employment legislation and proficiency with HRIS platforms and payroll operations.
Experience Required
Minimum 2 year(s)
Senior+ QA Engineer (Linux) at Made of Storm
Sliema, Central Region, Malta - Full Time
Skills Needed
Manual Testing, Regression Testing, Smoke Testing, Acceptance Testing, Ui/Ux Testing, Api Testing, Linux/Unix Console, Sql, Test Design, Exploratory Testing, Client Server Architecture, Sdlc
Specialization
Requires proficiency in Linux/Unix console utilities, API testing tools, and basic SQL queries. Candidates must have a strong understanding of the SDLC, client-server architecture, and test design techniques.
Experience Required
Minimum 5 year(s)
Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria at Mercier Consultancy Group
, , Malta -
Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Danish Fluency, English Proficiency, Customer Support, CRM Management, Troubleshooting, Interpersonal Communication, Case Management, Conflict Resolution

Industry

Business Consulting and Services

Description
Danish Speaking Customer Service AgentAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm with a strong presence across Europe, connecting exceptional talent with world-class organisations. We specialise in placing multilingual professionals in roles that align with their skills, ambitions, and lifestyle goals. At Mercier Consultancy Group, we are committed to delivering an unparalleled candidate experience — from first contact all the way through to a successful career placement and beyond. Job Overview We are actively seeking a motivated and customer-focused Danish Speaking Customer Service Agent to join our growing team on-site in Sofia, Bulgaria. This is a fantastic opportunity for Danish-speaking professionals looking to advance their careers while enjoying the vibrant lifestyle that Bulgaria has to offer. If you are passionate about delivering outstanding customer experiences and are ready to explore one of the most exciting Danish-speaking jobs available in Europe today, this Danish Speaking Customer Service Agent position in Bulgaria could be the perfect next step for you. Key Responsibilities Provide high-quality customer support to Danish-speaking clients via phone, email, and live chat channels Handle inbound customer enquiries efficiently, ensuring first-contact resolution wherever possible Accurately log, track, and manage customer interactions and case records within the CRM system Troubleshoot customer issues and escalate complex cases to the appropriate department in a timely manner Maintain a thorough and up-to-date knowledge of products, services, and company policies to deliver informed assistance Consistently meet or exceed individual and team performance targets, including customer satisfaction and response time KPIs Collaborate constructively with team members and supervisors to continuously improve service quality and processes Represent the company brand with professionalism, empathy, and a commitment to delivering an exceptional customer experience Native or fluent Danish language skills — both spoken and written — are essential for this role Valid EU passport (mandatory) A good working knowledge of English for internal communication and training purposes Previous experience in customer service, support, or a client-facing role is advantageous but not strictly required Strong interpersonal and communication skills with a genuine passion for helping customers Ability to work effectively in a fast-paced, target-driven environment while maintaining attention to detail A positive, proactive attitude and a willingness to relocate and embrace life in Bulgaria What We Offer Competitive Monthly Salary Fully Paid Training to set you up for success from day one Comprehensive Health Insurance Fully Paid Relocation Package — including return flight, airport transfer, and hotel accommodation upon arrival Monthly Performance Bonus rewarding your hard work and dedication €1,500 Signing Bonus (one-time payment for new hires) A supportive, multicultural, and professional work environment Clear pathways for career growth and professional development within Mercier Consultancy Group And Much More... Life in Bulgaria Relocating to Bulgaria is an adventure that rewards you in ways that go far beyond the workplace. Bulgaria is a country of remarkable natural beauty, from the snow-capped peaks of the Balkan Mountains to the golden beaches of the Black Sea coast. Sofia, Bulgaria's dynamic capital city, blends a rich history and vibrant cultural scene with all the conveniences of a modern European metropolis. With its lively café culture, world-class museums, buzzing nightlife, and an enviable Mediterranean-influenced climate, Bulgaria offers an exceptional quality of life at a cost of living that remains among the most affordable in the European Union. For Danish-speaking professionals exploring jobs in Bulgaria, the transition to life in Sofia is made wonderfully smooth thanks to the warm hospitality of the Bulgarian people and the city's thriving international community. Bulgaria's cuisine — rich in fresh produce, grilled meats, and indulgent pastries — is sure to delight, while its ancient Orthodox churches, Roman ruins, and buzzing arts scene offer endless exploration on weekends. Whether you are drawn to outdoor hiking trails, ski resorts, or Mediterranean beach getaways just hours away, Bulgaria truly offers a lifestyle that balances professional ambition with personal fulfilment. This is your chance to experience one of Europe's hidden gems while building an outstanding career. How to Apply Are you ready to take the next step in your career and secure one of the most exciting Danish-speaking jobs available today? Do not miss this outstanding Danish Speaking Customer Service Agent position in Bulgaria — opportunities like this are rare and highly sought after. Click Apply Now to submit your application and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch with you promptly. We look forward to welcoming you to our team and to helping you begin an extraordinary new chapter in your professional life. Mercier Consultancy Group — Connecting Talent with Opportunity Across Europe.
Responsibilities
Provide high-quality customer support to Danish-speaking clients via phone, email, and live chat. Manage customer interactions within a CRM system and collaborate with teams to improve service quality.
Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria at Mercier Consultancy Group
, , Malta - Full Time
Skills Needed
Danish Fluency, English Proficiency, Customer Support, Crm Management, Troubleshooting, Interpersonal Communication, Case Management, Conflict Resolution
Specialization
Candidates must have native or fluent Danish and English skills and a valid EU passport. Previous customer service experience is advantageous but not required.
Norwegian-Bilingual Reactivation Sales Agent at Enteractive
Il-Gżira, Siggiewi (Citta' Ferdinand), Malta - Full Time
Skills Needed
Norwegian Fluency, English Proficiency, Outbound Calling, Sales, Customer Retention, Relationship Building, Communication Skills, Sports Betting Knowledge, Online Gambling Knowledge
Specialization
Must be a native Norwegian speaker with conversational English and a competitive drive for success. Exposure to the online gambling and sports betting industry is preferred.
Head of Operations at Hireroo
Sliema, Central Region, Malta - Full Time
Skills Needed
Operational Leadership, Process Optimization, Kpi Management, Automation, Data Analysis, Customer Support Management, Payment Operations, Compliance/Kyc, Risk Management, Trading Operations, Stakeholder Management, Scalability
Specialization
Requires an experienced operator with a strong background in brokerage, fintech payments, or high-risk verticals. Must possess an automation-first mindset and a proven track record of systematizing messy operational processes.
Experience Required
Minimum 5 year(s)
German Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mosta, Northern Region, Malta - Full Time
Skills Needed
German Fluency, Customer Service, Live Chat Support, Email Communication, Phone Support, Reservation Management, Itinerary Management, Problem Solving, Crm Data Entry, Travel Advice, Conflict Resolution, Multicultural Communication
Specialization
Applicants must be fluent German speakers currently residing in Malta. A passion for the tourism and hospitality sector and the ability to work rotating shifts is required.
Mötesbokare till bostadsbosse at Fortis
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Swedish Fluency, Telemarketing, Sales, Customer Service, Objection Handling, Appointment Setting, Computer Literacy
Specialization
Candidates must be fluent in Swedish, computer literate, and reside outside of Sweden. Experience in sales, telemarketing, or customer service is highly meritorious.
Supply Chain Co-Founder / Head of Product (100 % remote) (m/f/d) at EWOR GmbH
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Entrepreneurship, Product Management, Supply Chain Management, Scaling Startups, Fundraising, Team Building, Product Market Fit, Sales Strategy, Marketing Strategy, Communication Skills
Specialization
Applicants must be based in Europe or the Americas (or willing to relocate) and possess excellent English communication skills. They must be ambitious entrepreneurs willing to take full responsibility for scaling a company to a unicorn valuation.
Experience Required
Minimum 5 year(s)
Retail Contracts Associate (m/f/x) - Deutschsprachig at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Contract Management, Onboarding, Offboarding, Salesforce, Jira, Confluence, Microsoft Excel, German Fluency, English Fluency, Customer Service, Administrative Support, Detail Orientation
Specialization
Requires a commercial degree or equivalent administrative experience and fluency in both German and English. Proficiency with tools like Salesforce, Jira, and Excel is highly beneficial.
Experience Required
Minimum 2 year(s)
German Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Mosta, Northern Region, Malta - Full Time
Skills Needed
German Fluency, Customer Service, Travel Support, Conflict Resolution, Crm Documentation, Booking Management, Itinerary Control, Communication Skills, Troubleshooting, Multichannel Support
Specialization
Must be a fluent German speaker currently residing in Malta. Candidates should be energetic troubleshooters with a passion for the hospitality and travel sector.
HealthTech Co-Founder / CPTO (100 % remote) (m/f/d) at EWOR GmbH
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
Entrepreneurship, Scaling Startups, Product Market Fit, Sales Force Building, Marketing Strategy, Team Building, Fundraising, Communication Skills, Energy Management, Goal Management
Specialization
Candidates must be based in Europe or the Americas (or willing to relocate) and possess excellent English communication skills. Must be an ambitious entrepreneur willing to take full responsibility for scaling a company to unicorn status.
Experience Required
Minimum 10 year(s)
Information Systems Specialist at SASMAR
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Information Systems Management, Database Management Systems, System Integration, Data Analysis, Problem Solving, Communication, Google Office Suite, Odoo, It Policy Development, System Troubleshooting
Specialization
Requires a Bachelor's degree in IT or Computer Science with 2-4 years of experience in information systems management. Proficiency in Google Office Suite and Odoo is required, with a preference for IT certifications and pharmaceutical industry knowledge.
Experience Required
Minimum 2 year(s)
Transaction Monitoring Specialist at Colibrix One
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Aml Transaction Monitoring, Fraud Detection, Risk Assessment, Acquiring, Underwriting, Cdd, Edd, Excel, Payment Screening, Analytical Skills, Problem Solving, Microsoft Office, Aml Software, Written Communication, English Fluency
Specialization
Candidates need at least 2 years of experience in AML transaction monitoring with a strong background in acquiring and underwriting. Proficiency in Excel, familiarity with CDD/EDD procedures, and fluency in English are required.
Experience Required
Minimum 2 year(s)
(Fluent Italian & English) Customer Support Consultant (remotely) at SupportYourApp
Valletta, South Eastern Region, Malta - Full Time
Skills Needed
English Proficiency, Italian Proficiency, Customer Support, Relationship Building, Data Security, Kpi Management, Hospitality Management, Property Management
Specialization
Requires C1 level proficiency in both English and Italian and 6-12 months of customer support experience. Candidates must possess a personal computer with at least 8GB RAM and a stable high-speed internet connection.
HR Systems Analyst (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Hr Systems Implementation, System Maintenance, System Integration, Technical Support, Process Automation, Data Quality Management, Requirement Translation, Technical Communication, Stakeholder Influence, English Proficiency
Specialization
Candidates need 1-2 years of experience in maintaining core HR systems and the ability to translate business requirements into technical specifications. Strong communication skills and proficiency in English are essential.
Flight Operations Engineering Coordinator at Comlux Aviation
Ta' Xbiex, Central Region, Malta - Full Time
Skills Needed
Flight Operations Engineering, Efb Administration, Documentation Control, Weight And Balance, Aircraft Performance, Aerodrome Assessments, It Security, Foreflight, Flysmart, Microsoft Excel, Microsoft Word, Process Optimization, Quality Checks, Navigational Databases, Emissions Trading Scheme, Aviation Operations
Specialization
Experience in aviation operations or flight operations support is preferred, along with a strong understanding of IT security principles. Proficiency in EFB systems like ForeFlight or FlySmart and Microsoft Office tools is highly advantageous.
Experience Required
Minimum 2 year(s)
Talent Acquisition Manager at TalentXD
Sliema, Central Region, Malta - Full Time
Skills Needed
Talent Acquisition Leadership, Recruitment Strategy, Stakeholder Management, Employer Branding, Candidate Experience, Kpi Monitoring, Salary Benchmarking, Pipeline Building, Process Improvement, Team Coaching, Data Driven Decision Making, International Recruitment
Specialization
Proven experience leading talent acquisition within the international iGaming industry, preferably with knowledge of Nordic markets. Requires strong leadership capabilities, stakeholder management skills, and a data-driven approach to recruitment performance.
Experience Required
Minimum 5 year(s)
German Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Birkirkara, Central Region, Malta - Full Time
Skills Needed
German Fluency, Customer Service, Travel Support, Problem Solving, Crm Management, Communication Skills, Itinerary Management, Conflict Resolution, Multitasking, Ticketing Systems
Specialization
Candidates must be fluent in German and currently reside in Malta. A passion for the tourism industry and the ability to work rotating shifts is required.
Chef de Partie at The Ardilaun Hotel
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
Chef de Partie at mama Restaurants GmbH
Dubai, New Brunswick, Malta - Full Time
Skills Needed
N/A
HR Operations Partner at NIUM PTE LTD
, , Malta - Full Time
Skills Needed
Hr Operations, Payroll Management, Onboarding & Offboarding, Hris Administration, Benefits Administration, Employment Legislation, Vendor Management, Data Analysis, Compliance, Right To Work Compliance, Stakeholder Management, Process Automation, Reporting, Hr Policy Drafting, Employee Relations, Project Management
Specialization
Requires experience in HR operations or a generalist role within a regulated industry, specifically fintech or financial services. Must have a solid understanding of Malta employment legislation and proficiency with HRIS platforms and payroll operations.
Experience Required
Minimum 2 year(s)
Senior+ QA Engineer (Linux) at Made of Storm
Sliema, Central Region, Malta - Full Time
Skills Needed
Manual Testing, Regression Testing, Smoke Testing, Acceptance Testing, Ui/Ux Testing, Api Testing, Linux/Unix Console, Sql, Test Design, Exploratory Testing, Client Server Architecture, Sdlc
Specialization
Requires proficiency in Linux/Unix console utilities, API testing tools, and basic SQL queries. Candidates must have a strong understanding of the SDLC, client-server architecture, and test design techniques.
Experience Required
Minimum 5 year(s)