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Jobs in New South Wales

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Forecast Analyst at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Workforce Management, Data Analysis, Forecasting, Excel, Power Bi, Tableau, Sql, Python, R, Stakeholder Management, Strategic Planning, Communication Skills
Specialization
Requires proven experience in workforce management, preferably within banking or financial services, and strong analytical capabilities. Proficiency in tools like Excel, Power BI, Tableau, and scripting languages such as SQL, Python, or R is essential.
Experience Required
Minimum 2 year(s)
Customer Field Technician I Sydney Metro at nbn® Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cabling Installation, Copper Cabling, Fibre Splicing, Hfc Cabling, Fault Diagnosis, Customer Service, Network Maintenance, Cpe Installation, Communication Skills, Self Management
Specialization
Requires a current clean driver's license and strong communication skills, with a background in communication cabling or electrical work preferred. Candidates must have full working rights in Australia and pass a criminal history check and medical assessment.
Senior Product Manager at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Leadership, Product Vision, Roadmap Development, Portfolio Management, Customer Experience, Data Analytics, Commercial Acumen, Risk Management, Regulatory Compliance, Operational Resilience, Stakeholder Management, Product Governance, Innovation, Change Management, Decision Making
Specialization
The ideal candidate will possess strong strategic leadership skills with the ability to define product roadmaps and manage complex initiatives. A proven track record in commercial performance, risk management, and driving customer-focused innovation is essential for this role.
Experience Required
Minimum 5 year(s)
Investigations Case Manager at EML
Gosford, New South Wales, Australia - Full Time
Skills Needed
Open Source Intelligence, Data Analysis, Report Writing, Critical Thinking, Case Management, Stakeholder Collaboration, Privacy And Confidentiality, Administrative Management, Maltego, Caspar
Specialization
Candidates must hold a current Class 2E Private Investigator Licence and be proficient in open-source intelligence software. Strong analytical skills and familiarity with SIRA Standards of Practice are required.
Experience Required
Minimum 2 year(s)
Peer Recovery Worker at Wellways Australia
Coffs Harbour, New South Wales, Australia - Full Time
Skills Needed
Lived Experience, Mental Health Support, Recovery Focused Practice, Case Documentation, Peer Learning Facilitation, Strengths Based Support, Community Connection, Person Led Support, Crisis Intervention, Interpersonal Communication
Specialization
Requires a Certificate 4 in Mental Health, Peer Work, or Community Services, or active enrollment in one of these qualifications. Must possess a valid Driver's Licence, NDIS Worker Screening, and a National Police Check.
Customer Banking Specialist - St Marys at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking, Financial Health Checks, Risk Management, Credit Product Processing
Specialization
Candidates should have proven experience in customer service, preferably within financial services, retail, or hospitality. Strong communication skills and the ability to provide holistic financial solutions in a fast-paced environment are required.
Experience Required
Minimum 2 year(s)
Bar Supervisor (Full-Time) at Hilton Japan
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Team Coaching, Beverage Operations, Stock Control, Food Safety, Haccp Procedures, Guest Experience Management, Problem Solving, Organization, Communication
Specialization
Requires previous experience as a Bar Supervisor or senior bartender with a valid NSW RSA card. Must have full Australian working rights and flexibility to work a rotating roster including weekends and holidays.
Experience Required
Minimum 2 year(s)
Administrator Officer at Catholic Education
Batemans Bay, New South Wales, Australia - Full Time
Skills Needed
Administrative Support, Financial Support, Enrolment Management, Office Systems Management, Correspondence, Front Office Management, Financial Processing
Specialization
Requires a Certificate IV or Diploma in a related field or equivalent administrative experience. Must possess a NSW Working with Children Check and meet Catholic Education Canberra and Goulburn accreditation policies.
Experience Required
Minimum 2 year(s)
Servery Supervisor at Anglicare Sydney
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Kitchen Management, Food Safety, Haccp, Whs Compliance, Staff Mentoring, Meal Preparation, Hygiene Standards, Operational Management, Compassionate Care
Specialization
Requires a Commercial Cookery Certificate or equivalent and at least 4 years of food industry experience, including supervisory roles. Candidates must be committed to food quality, safety, and the organization's values of respect and inclusivity.
Experience Required
Minimum 2 year(s)
Inside Sales Executive at Pitney Bowes
Sydney, New South Wales, Australia - Full Time
Skills Needed
Inside Sales, B2b Account Management, Negotiation, Objection Handling, Crm Proficiency, Erp Systems, Sap S/4 Hana, Microsoft Excel, Time Management, Commercial Acumen, Customer Relationship Management, Outbound Calling, Sales Forecasting, Problem Solving, Communication Skills, Customer Retention
Specialization
Candidates must have demonstrated success in inside sales or B2B account management with strong negotiation and communication skills. Proficiency in ERP systems, specifically SAP S/4 Hana and Microsoft Excel, is essential.
Experience Required
Minimum 2 year(s)
Senior Network Engineer at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
F5 Big Ip, Sase, Sd Wan, Casb, Ztna, Swg, Proofpoint, Network Engineering, Firewall Configuration, Load Balancing, Ssl Offloading, Splunk, Solarwinds, Network Security, Irules, Iapps
Specialization
Requires advanced expertise in F5 application delivery controllers, SASE solutions, enterprise firewalls, and Proofpoint email security. Candidates must be Australian citizens, permanent residents, or New Zealand citizens and be able to obtain a security clearance.
Experience Required
Minimum 5 year(s)
Team Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Claims Management, Performance Management, Coaching, Risk Management, Compliance, Stakeholder Engagement, Resource Planning, Workflow Management, Continuous Improvement, Life Insurance Knowledge, Conflict Resolution
Specialization
Requires experience leading teams or strong claims expertise, specifically within the life insurance industry. Must possess strong communication skills and a solid understanding of insurance regulatory and compliance frameworks.
Experience Required
Minimum 5 year(s)
Registered Nurse - Hutchinson at St Vincents Health Australia Group Support Services
Sydney, New South Wales, Australia - Full Time
Skills Needed
Patient Centred Care, Clinical Assessment, Discharge Planning, Cardiovascular Nursing, Neurosurgical Care, Renal Care, Interpersonal Skills, Teamwork, Documentation, Care Coordination
Specialization
Must be a Registered Nurse with AHPRA registration and 2-3 years of clinical experience, including cardiac experience. Postgraduate studies in cardiovascular, neurology, or renal care are desired.
Experience Required
Minimum 2 year(s)
Store Manager | Full Time | Warringah Mall at Lovisa
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Team Coaching, Retail Operations, Sales Management, Customer Experience, Visual Merchandising, Kpi Management, Staff Development, Inventory Management, Fashion Trend Analysis
Specialization
Seeking a confident, fashion-forward leader with a strong ability to motivate teams and drive retail results. Candidates must possess a customer-first mindset and the drive to succeed in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Senior Analyst, Research & Innovation at Rest
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ai Synthesis, Llms, Data Ingestion, Python, Sql, Data Architecture, Snowflake, Bloomberg, Factset, Research Design, Project Management, Stakeholder Engagement, Insight Generation, Process Refinement, Financial Analysis, Storytelling
Specialization
Requires a relevant degree and demonstrable experience in research or innovation roles, specifically using LLMs and intelligence layers within the investment industry. Proficiency in Python, SQL, Snowflake, and financial systems like Bloomberg and Factset is preferred.
Experience Required
Minimum 5 year(s)
Executive Director, MWAC at UNSW
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Planning, Operational Leadership, People Management, Budget Management, Research Infrastructure Leadership, Stakeholder Engagement, Funding Acquisition, Interdisciplinary Collaboration, Governance And Compliance, Change Management, Negotiation, Capability Planning
Specialization
Requires a PhD and an internationally recognized research profile in science, engineering, or biomedical sciences. Candidates must have proven experience leading complex research infrastructure, securing funding, and managing senior multidisciplinary teams.
Experience Required
Minimum 10 year(s)
Foreperson at Fulton Hogan
Sydney, New South Wales, Australia - Full Time
Skills Needed
Civil Construction, Site Supervision, Crew Leadership, Subcontractor Coordination, Risk Identification, Project Planning, Stakeholder Communication, Safety Management, Quality Control, Operational Efficiency
Specialization
Requires solid experience in civil construction with a proven ability to lead crews and coordinate multiple activities in a fast-paced environment. Candidates must be proactive decision-makers who prioritize safety, quality, and productivity on the ground.
Experience Required
Minimum 5 year(s)
Procurement Sourcing Manager at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ict Sourcing, Contract Management, Commercial Negotiation, Stakeholder Engagement, Procurement Planning, Risk Management, Governance, Analytical Problem Solving, Nsw Government Procurement Policy Framework, Probity, Value For Money Principles, Strategic Sourcing
Specialization
Requires a trusted procurement professional with demonstrated experience leading complex sourcing in regulated environments. Must possess strong analytical skills and the ability to apply the NSW Government Procurement Policy Framework.
Experience Required
Minimum 5 year(s)
Junior Business Analyst at Rentokil Initial Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Modelling, Business Modelling, Financial Due Diligence, P&L Normalisation, Business Valuation, Quantitative Analysis, Qualitative Analysis, Report Writing, Stakeholder Management, Market Research, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must hold a degree in Business, Commerce, Economics, Accounting, or a related field with experience as a Business or Financial Analyst. Proficiency in advanced Excel, business valuation modelling, and strong analytical communication skills are required.
Product Support Specialist at Asana
Sydney, New South Wales, Australia - Full Time
Skills Needed
Technical Support, Saas Troubleshooting, Customer Relationship Management, Authentication Troubleshooting, Saml/Sso, Api & Integrations, Workflow Troubleshooting, De Escalation, Critical Thinking, Problem Solving, English Communication, Consultative Support, Case Management, Product Feedback, Mentoring, Ai Tools
Specialization
Requires 2-4 years of experience in a customer-facing technical support role within a SaaS environment. Candidates must possess strong technical aptitude in troubleshooting authentication and browser behavior, alongside excellent English communication skills.
Experience Required
Minimum 2 year(s)
Forecast Analyst at Westpac Group
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workforce Management, Data Analysis, Forecasting, Excel, Power BI, Tableau, SQL, Python, R, Stakeholder Management, Strategic Planning, Communication Skills

Industry

Financial Services

Description
What’s the role? You’ll play a key role in helping our operations teams plan ahead with confidence. You’ll partner closely with leaders to translate business changes, trends and data into clear, forward-looking workforce plans. You’ll build and refine forecasts, explore different scenarios, and turn complex data into insights that support smart decisions, ensuring we’re set up with the right capability, at the right time, to deliver for our customers. You’ll partner closely with stakeholders at all levels to understand business drivers, present meaningful insights, and support decisions on recruitment, training, and workforce strategy through clear, data-led recommendations. Hyrbrid role- Sydney or Melbourne location preferred, with flexibility to also consider candidates based in Adelaide. What do I need? * Proven experience in workforce management ideally within banking or financial services operations, combined with strong analytical capability to interpret data and translate it into clear, practical insights * Strong working knowledge of analytical tools such as Excel, Power BI or Tableau, and a proficiency in one or more contemporary scripting language (SQL, Python, R, etc.) with the confidence to analyse data and present clear, meaningful insights * Ability to work with large datasets and identify trends, patterns and opportunities to produce Medium- to Long-term Volume & FTE forecasts for business partners * Clear communication skills and the ability to build effective relationships with Team Managers, Senior Managers, and Executives and to present insights and recommendations in a clear and meaningful way for the business You’ll thrive here if you enjoy combining data, curiosity and collaboration to shape better outcomes. Why join us? We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: * Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! * Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.  * Tailored learning and development opportunities to help your grow your career within the bank.  * Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website. [https://www.westpac.com.au/about-westpac/inclusion-and-diversity/Inclusion-means-everyone-matters/disability-and-accessibility/]
Responsibilities
The role involves creating forward-looking workforce plans and volume/FTE forecasts to ensure operational capability. You will partner with stakeholders to translate complex data into actionable insights for recruitment and training strategies.
Forecast Analyst at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Workforce Management, Data Analysis, Forecasting, Excel, Power Bi, Tableau, Sql, Python, R, Stakeholder Management, Strategic Planning, Communication Skills
Specialization
Requires proven experience in workforce management, preferably within banking or financial services, and strong analytical capabilities. Proficiency in tools like Excel, Power BI, Tableau, and scripting languages such as SQL, Python, or R is essential.
Experience Required
Minimum 2 year(s)
Customer Field Technician I Sydney Metro at nbn® Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cabling Installation, Copper Cabling, Fibre Splicing, Hfc Cabling, Fault Diagnosis, Customer Service, Network Maintenance, Cpe Installation, Communication Skills, Self Management
Specialization
Requires a current clean driver's license and strong communication skills, with a background in communication cabling or electrical work preferred. Candidates must have full working rights in Australia and pass a criminal history check and medical assessment.
Senior Product Manager at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Leadership, Product Vision, Roadmap Development, Portfolio Management, Customer Experience, Data Analytics, Commercial Acumen, Risk Management, Regulatory Compliance, Operational Resilience, Stakeholder Management, Product Governance, Innovation, Change Management, Decision Making
Specialization
The ideal candidate will possess strong strategic leadership skills with the ability to define product roadmaps and manage complex initiatives. A proven track record in commercial performance, risk management, and driving customer-focused innovation is essential for this role.
Experience Required
Minimum 5 year(s)
Investigations Case Manager at EML
Gosford, New South Wales, Australia - Full Time
Skills Needed
Open Source Intelligence, Data Analysis, Report Writing, Critical Thinking, Case Management, Stakeholder Collaboration, Privacy And Confidentiality, Administrative Management, Maltego, Caspar
Specialization
Candidates must hold a current Class 2E Private Investigator Licence and be proficient in open-source intelligence software. Strong analytical skills and familiarity with SIRA Standards of Practice are required.
Experience Required
Minimum 2 year(s)
Peer Recovery Worker at Wellways Australia
Coffs Harbour, New South Wales, Australia - Full Time
Skills Needed
Lived Experience, Mental Health Support, Recovery Focused Practice, Case Documentation, Peer Learning Facilitation, Strengths Based Support, Community Connection, Person Led Support, Crisis Intervention, Interpersonal Communication
Specialization
Requires a Certificate 4 in Mental Health, Peer Work, or Community Services, or active enrollment in one of these qualifications. Must possess a valid Driver's Licence, NDIS Worker Screening, and a National Police Check.
Customer Banking Specialist - St Marys at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking, Financial Health Checks, Risk Management, Credit Product Processing
Specialization
Candidates should have proven experience in customer service, preferably within financial services, retail, or hospitality. Strong communication skills and the ability to provide holistic financial solutions in a fast-paced environment are required.
Experience Required
Minimum 2 year(s)
Bar Supervisor (Full-Time) at Hilton Japan
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Team Coaching, Beverage Operations, Stock Control, Food Safety, Haccp Procedures, Guest Experience Management, Problem Solving, Organization, Communication
Specialization
Requires previous experience as a Bar Supervisor or senior bartender with a valid NSW RSA card. Must have full Australian working rights and flexibility to work a rotating roster including weekends and holidays.
Experience Required
Minimum 2 year(s)
Administrator Officer at Catholic Education
Batemans Bay, New South Wales, Australia - Full Time
Skills Needed
Administrative Support, Financial Support, Enrolment Management, Office Systems Management, Correspondence, Front Office Management, Financial Processing
Specialization
Requires a Certificate IV or Diploma in a related field or equivalent administrative experience. Must possess a NSW Working with Children Check and meet Catholic Education Canberra and Goulburn accreditation policies.
Experience Required
Minimum 2 year(s)
Servery Supervisor at Anglicare Sydney
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Kitchen Management, Food Safety, Haccp, Whs Compliance, Staff Mentoring, Meal Preparation, Hygiene Standards, Operational Management, Compassionate Care
Specialization
Requires a Commercial Cookery Certificate or equivalent and at least 4 years of food industry experience, including supervisory roles. Candidates must be committed to food quality, safety, and the organization's values of respect and inclusivity.
Experience Required
Minimum 2 year(s)
Inside Sales Executive at Pitney Bowes
Sydney, New South Wales, Australia - Full Time
Skills Needed
Inside Sales, B2b Account Management, Negotiation, Objection Handling, Crm Proficiency, Erp Systems, Sap S/4 Hana, Microsoft Excel, Time Management, Commercial Acumen, Customer Relationship Management, Outbound Calling, Sales Forecasting, Problem Solving, Communication Skills, Customer Retention
Specialization
Candidates must have demonstrated success in inside sales or B2B account management with strong negotiation and communication skills. Proficiency in ERP systems, specifically SAP S/4 Hana and Microsoft Excel, is essential.
Experience Required
Minimum 2 year(s)
Senior Network Engineer at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
F5 Big Ip, Sase, Sd Wan, Casb, Ztna, Swg, Proofpoint, Network Engineering, Firewall Configuration, Load Balancing, Ssl Offloading, Splunk, Solarwinds, Network Security, Irules, Iapps
Specialization
Requires advanced expertise in F5 application delivery controllers, SASE solutions, enterprise firewalls, and Proofpoint email security. Candidates must be Australian citizens, permanent residents, or New Zealand citizens and be able to obtain a security clearance.
Experience Required
Minimum 5 year(s)
Team Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Claims Management, Performance Management, Coaching, Risk Management, Compliance, Stakeholder Engagement, Resource Planning, Workflow Management, Continuous Improvement, Life Insurance Knowledge, Conflict Resolution
Specialization
Requires experience leading teams or strong claims expertise, specifically within the life insurance industry. Must possess strong communication skills and a solid understanding of insurance regulatory and compliance frameworks.
Experience Required
Minimum 5 year(s)
Registered Nurse - Hutchinson at St Vincents Health Australia Group Support Services
Sydney, New South Wales, Australia - Full Time
Skills Needed
Patient Centred Care, Clinical Assessment, Discharge Planning, Cardiovascular Nursing, Neurosurgical Care, Renal Care, Interpersonal Skills, Teamwork, Documentation, Care Coordination
Specialization
Must be a Registered Nurse with AHPRA registration and 2-3 years of clinical experience, including cardiac experience. Postgraduate studies in cardiovascular, neurology, or renal care are desired.
Experience Required
Minimum 2 year(s)
Store Manager | Full Time | Warringah Mall at Lovisa
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Team Coaching, Retail Operations, Sales Management, Customer Experience, Visual Merchandising, Kpi Management, Staff Development, Inventory Management, Fashion Trend Analysis
Specialization
Seeking a confident, fashion-forward leader with a strong ability to motivate teams and drive retail results. Candidates must possess a customer-first mindset and the drive to succeed in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Senior Analyst, Research & Innovation at Rest
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ai Synthesis, Llms, Data Ingestion, Python, Sql, Data Architecture, Snowflake, Bloomberg, Factset, Research Design, Project Management, Stakeholder Engagement, Insight Generation, Process Refinement, Financial Analysis, Storytelling
Specialization
Requires a relevant degree and demonstrable experience in research or innovation roles, specifically using LLMs and intelligence layers within the investment industry. Proficiency in Python, SQL, Snowflake, and financial systems like Bloomberg and Factset is preferred.
Experience Required
Minimum 5 year(s)
Executive Director, MWAC at UNSW
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Planning, Operational Leadership, People Management, Budget Management, Research Infrastructure Leadership, Stakeholder Engagement, Funding Acquisition, Interdisciplinary Collaboration, Governance And Compliance, Change Management, Negotiation, Capability Planning
Specialization
Requires a PhD and an internationally recognized research profile in science, engineering, or biomedical sciences. Candidates must have proven experience leading complex research infrastructure, securing funding, and managing senior multidisciplinary teams.
Experience Required
Minimum 10 year(s)
Foreperson at Fulton Hogan
Sydney, New South Wales, Australia - Full Time
Skills Needed
Civil Construction, Site Supervision, Crew Leadership, Subcontractor Coordination, Risk Identification, Project Planning, Stakeholder Communication, Safety Management, Quality Control, Operational Efficiency
Specialization
Requires solid experience in civil construction with a proven ability to lead crews and coordinate multiple activities in a fast-paced environment. Candidates must be proactive decision-makers who prioritize safety, quality, and productivity on the ground.
Experience Required
Minimum 5 year(s)
Procurement Sourcing Manager at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ict Sourcing, Contract Management, Commercial Negotiation, Stakeholder Engagement, Procurement Planning, Risk Management, Governance, Analytical Problem Solving, Nsw Government Procurement Policy Framework, Probity, Value For Money Principles, Strategic Sourcing
Specialization
Requires a trusted procurement professional with demonstrated experience leading complex sourcing in regulated environments. Must possess strong analytical skills and the ability to apply the NSW Government Procurement Policy Framework.
Experience Required
Minimum 5 year(s)
Junior Business Analyst at Rentokil Initial Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Modelling, Business Modelling, Financial Due Diligence, P&L Normalisation, Business Valuation, Quantitative Analysis, Qualitative Analysis, Report Writing, Stakeholder Management, Market Research, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must hold a degree in Business, Commerce, Economics, Accounting, or a related field with experience as a Business or Financial Analyst. Proficiency in advanced Excel, business valuation modelling, and strong analytical communication skills are required.
Product Support Specialist at Asana
Sydney, New South Wales, Australia - Full Time
Skills Needed
Technical Support, Saas Troubleshooting, Customer Relationship Management, Authentication Troubleshooting, Saml/Sso, Api & Integrations, Workflow Troubleshooting, De Escalation, Critical Thinking, Problem Solving, English Communication, Consultative Support, Case Management, Product Feedback, Mentoring, Ai Tools
Specialization
Requires 2-4 years of experience in a customer-facing technical support role within a SaaS environment. Candidates must possess strong technical aptitude in troubleshooting authentication and browser behavior, alongside excellent English communication skills.
Experience Required
Minimum 2 year(s)