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Team Leader Customer Services at Napier City Council
Napier, Hawke's Bay, New Zealand - Full Time
Skills Needed
Leadership, Customer Service, Interpersonal Skills, Communication Skills, Teamwork, Operations Management, Rostering, Retail Management, Event Coordination, Volunteer Engagement, Visitor Experience, Organizational Skills, Proactive Approach, Cultural Awareness, Continuous Improvement, Public Engagement
Specialization
Candidates should have experience leading teams in customer-focused environments, preferably in the arts, culture, or tourism sectors. Strong interpersonal and communication skills are essential, along with a commitment to excellence in visitor experience.
Experience Required
Minimum 5 year(s)
Night Auditor at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Attention To Detail, Guest Relations, Account Management, Audit Processes, Transaction Reconciliation, Report Compilation, Customer Service
Specialization
Previous experience in hotels is required, with a preference for those who have worked in an auditor role. Exceptional attention to detail and the right to work in New Zealand are also necessary.
Audit Director at Grant Thornton New Zealand
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Audit, Business Development, Client Management, Team Leadership, Technical Knowledge, Relationship Building, Communication Skills, Strategic Thinking, Quality Assurance, Coaching, Risk Management, Budgeting, Compliance, Training, Problem Solving, Performance Monitoring
Specialization
Candidates must be CA qualified or hold a similar overseas qualification with a minimum of 8 years of audit experience. Strong technical knowledge of New Zealand accounting standards and proven leadership skills are essential.
Experience Required
Minimum 10 year(s)
Food & Beverage Supervisor at Accor
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Guest Interaction, Food And Beverage Service, Leadership Skills, Time Management, Communication Skills, Problem Solving Skills, Customer Focused, Team Player
Specialization
Previous experience with senior responsibilities in Food & Beverage Service is required. A Degree or Diploma in Hospitality and a Managers Certificate are also necessary.
Experience Required
Minimum 2 year(s)
Lecturer/Senior Lecturer/Associate Professor at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Geotechnical Engineering, Soil Mechanics, Rock Mechanics, Teaching, Research, Curriculum Design, Student Supervision, Industry Engagement, External Funding, Publications, Conference Presentations, Sustainable Practices, Equity, Professional Membership, Laboratory Testing, Field Testing
Specialization
Candidates must have a PhD in Civil Engineering or a related discipline and a strong research record. Experience in teaching and supervising students in geotechnical engineering is essential.
Experience Required
Minimum 5 year(s)
Senior Consultant - Property at SLR Consulting
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Property Market Understanding, Solutions Focused, Industry Relationships, General Property Experience, Site Acquisition Experience, Telecommunications Sector Knowledge, Renewable Energy Sector Knowledge, Linz Accreditation, Practical Experience, Independent Thinking, Interpersonal Skills, Stakeholder Liaison, Project Management, Report Preparation, Site Work, Team Collaboration
Specialization
Candidates should have a strong understanding of the property market and general property experience, including site acquisition. Experience in rural environments and the ability to work independently are essential, along with great interpersonal skills.
Experience Required
Minimum 5 year(s)
Service Manager - Dunedin, Central Otago and Invercargill at Sime Darby
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Mechanical Background, Technical Background, Leadership, People Skills, Commercial Acumen, Motivation, Team Development, Customer Relationship Management
Specialization
Candidates should have a mechanical or technical background in the heavy equipment industry and possess strong leadership and people skills. Commercial acumen and the ability to motivate remote teams are essential.
Experience Required
Minimum 5 year(s)
License Owner, Wellington at Stranger Soccer
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Passion For Soccer, Business Background, Management, Customer Service, Entrepreneurial Spirit, Sales, Marketing, Team Leadership, Game Scheduling, Customer Engagement
Specialization
Candidates should have a passion for soccer and a strong connection to the local soccer scene, along with a business background and entrepreneurial spirit. A commitment to driving and scaling the brand in the market is essential.
Experience Required
Minimum 2 year(s)
Software Technical Support at IDEXX
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Problem Solving, Communication Skills, Empathy, Resilience, Technical Support, Customer Service, Veterinary Knowledge, Training Skills, Flexibility, Passion For Technology
Specialization
We are looking for individuals with epic communication skills and a passion for the tech or veterinary industry. Experience with ezyVet or in a veterinary clinic is a plus, along with a can-do attitude and willingness to learn.
Culture and Engagement Lead at Civil Aviation Authority Of NZ
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Cultural Change, Employee Engagement, Leadership, Communication, Facilitation, Collaboration, Change Management, Organizational Development, Agile Methodologies, Human Centered Design
Specialization
Demonstrated experience in leading strategic cultural change and employee engagement programmes in complex environments is essential. A collaborative leadership style and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Machinery Operator at Pamu Farms of New Zealand
Rotokawa, Waikato Region, New Zealand - Full Time
Skills Needed
Machinery Operation, Farm Maintenance, Health And Safety, Animal Welfare, Communication, Record Keeping, Adaptability, Proactivity, Teamwork, Training, Problem Solving, Flexibility, Equipment Maintenance, Fencing, Building Repairs, Water Pipe Fixes
Specialization
Experience with farm machinery and the ability to work independently are essential. A valid NZ driver's license and a proactive approach to health, safety, and animal welfare are also required.
Experience Required
Minimum 2 year(s)
Kitchen Assistant - Part-time at Summerset
Hamilton, Waikato, New Zealand - Full Time
Skills Needed
Food Preparation, Communication Skills, Team Player, Reliability, Physical Stamina
Specialization
Candidates should have previous work experience in hospitality and possess a friendly, can-do attitude. Good physical stamina and the ability to work both independently and as part of a team are also important.
Christmas Team Member (Shopfloor/Checkout) - The Warehouse, Hillcrest at The Warehouse Group
Hamilton, Waikato, New Zealand - Full Time
Skills Needed
Customer Service, Retail Experience, Teamwork, Initiative, Merchandising, Checkout Operations, Communication, Problem Solving
Specialization
Candidates should be reliable, customer-focused, and willing to work independently and as part of a team. Strong availability throughout December and public holidays is especially desired.
Contact Team Enrolment Advisor at University of Waikato Careers
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
Customer Focused, Organised, Excellent Communicator, Attention To Detail, Ability To Work Under Pressure, High Quality Service, Tech Savvy, Adaptable, Cultural Sensitivity, Collaborative Approach
Specialization
You’re customer-focused, organised, and an excellent communicator who thrives on helping others succeed. You bring strong attention to detail, the ability to work under pressure, and a commitment to delivering high-quality service.
Pallet Controller at The Warehouse Group
Manurewa, Auckland, New Zealand - Full Time
Skills Needed
Attention To Detail, Professional Communication, Warehouse Operations, Materials Handling, Problem Solving, It Skills, Relationship Building, Time Management, Organizational Skills, Change Management, Continuous Improvement, Pallet Control, Equipment Management, Data Entry, Excel
Specialization
Experience in warehouse operations or pallet control is preferred, with knowledge of CHEP systems being desirable. Strong communication, problem-solving skills, and proficiency in IT are essential for this role.
Experience Required
Minimum 2 year(s)
Tech Solution Specialist - Noel Leeming, Thames at The Warehouse Group
Kopu, Waikato, New Zealand - Full Time
Skills Needed
Sales, Installation, Customer Service, Technology Setup, Interpersonal Skills, Troubleshooting, Communication Skills, Proactive Attitude
Specialization
Candidates should have experience and passion in sales, installation, or customer service, along with confidence in setting up technology. Strong interpersonal skills and a proactive attitude are essential for troubleshooting and providing customer support.
Operations Administrator at Constellation Brands
, , New Zealand - Full Time
Skills Needed
Administration, Operations Support, Organizational Skills, Time Management, Attention To Detail, Problem Solving, Ms Office, Office Management Software, Communication Skills, Teamwork, Independent Work
Specialization
Proven experience in administration or operations support roles is required. Strong organizational skills, attention to detail, and proficiency in MS Office are essential.
Experience Required
Minimum 2 year(s)
Junior Sous Chef at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Culinary Skills, Team Leadership, Food Safety, Creativity, Time Management, Communication, Attention To Detail, Stock Control, Menu Design, Interpersonal Skills, Industry Trends, Presentation Skills, Mise En Place, Waste Minimization, Planning, Rostering
Specialization
Candidates must have at least 24 months of experience in a similar role and a minimum of one year in a leadership position within a fine-dining environment. A Diploma or higher qualification in Cookery or Culinary Arts is required, along with full working rights in New Zealand.
Experience Required
Minimum 2 year(s)
Registered Nurse at Summerset
Whanganui, Manawatū-Whanganui, New Zealand - Full Time
Skills Needed
Registered Nurse, Clinical Care, End Of Life Care, Care Plans, Clinical Assessments, Leadership, Communication, Relationship Building, Emotional Resilience, Teamwork, Aged Care, Resident Directed Care, Guidance, Evaluation, Trust, Diversity
Specialization
Candidates must have NZ Registration and a current Practicing Certificate, along with a genuine interest in working with older people. Strong communication skills and the ability to remain calm under pressure are essential.
Experience Required
Minimum 2 year(s)
Associate Geotechnical Engineer at Aurecongroup
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Geotechnical Expertise, Geotechnical Investigations, Risk Assessments, Design Recommendations, Client Relationship Management, Team Leadership, Mentoring, Strategic Thinking, Settlement Analysis, Foundation Design, Slope Stability, Retaining Wall Design, Consultancy Experience, Te Ao Māori Understanding, Problem Solving, Collaboration, Communication
Specialization
Candidates should possess a Bachelor of Engineering in Civil or Geotechnical and have 12-15 years of consultancy experience. Strong local experience in geotechnical analysis and design is essential, along with an understanding of Te Ao Māori being highly desirable.
Experience Required
Minimum 10 year(s)
Team Leader Customer Services at Napier City Council
Napier, Hawke's Bay, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

86200.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Customer Service, Interpersonal Skills, Communication Skills, Teamwork, Operations Management, Rostering, Retail Management, Event Coordination, Volunteer Engagement, Visitor Experience, Organizational Skills, Proactive Approach, Cultural Awareness, Continuous Improvement, Public Engagement

Industry

Government Administration

Description
MTG Hawke’s Bay is a place where art, culture, and community connect — and as Team Leader – Customer Services, you’ll make sure every visitor’s experience is welcoming, engaging, and memorable. This hands-on leadership role oversees the day-to-day operations of the museum’s customer services team, supporting everything from gallery presentation and retail to tours, programmes, and events. It’s an opportunity to combine great people leadership with a passion for service and culture in one of the Bay’s most iconic community spaces. Te Āheinga - The Opportunity Lead the customer services team to deliver consistently high standards of visitor experience across MTG Hawke’s Bay. Oversee the day-to-day running of front-of-house operations, ensuring smooth, efficient, and professional service. Support a culture of collaboration, pride, and continuous improvement within a dynamic, public-facing environment. Contribute to MTG’s role as a cultural and community hub by supporting programmes, exhibitions, and special events. He kōrero mōhou - About You Brings experience leading high-performing teams in customer-focused environments, ideally within the arts, culture, or tourism sectors. Demonstrates strong interpersonal and communication skills, fostering teamwork and a positive service culture. Skilled in managing operations such as rostering, retail, event coordination, or volunteer engagement. Committed to excellence in visitor experience, with a proactive, organised, and hands-on leadership style. Ngā painga mōhou - What we Offer 5 weeks annual leave after 2 years service Discounted Health Insurance Work Scheme + Eye Test Subsidy Retailer Discounts + Study assistance Employee Assistance Program (OCP) Quarterly values awards + Birthday vouchers + Social club Free flu vaccinations (annual) Ka Awatea Cultural Wānanga + NCC Kapa Haka Te Reo Māori language classes This is a permanent, full time opportunity working 40 hours per week, Tuesday-Saturday. You will be based at MTG Hawke’s Bay in Napier. The annual salary package for this role is between $73,300-$86,200 (including KiwiSaver), with the final offer depending on your skills and experience. Applications for this role close on 5 December 2025, however due to the highly competitive employment market we will be interviewing applications as we receive them and may close the role when we have found the right person. Please do not delay in making your application. He kōrero mō Te Kaunihera o Ahuriri - About NCC At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help! Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training. Before you join, you’ll need to complete pre-employment checks (including criminal background checks, with some roles requiring health screening & drug testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most. Please visit Napier City Council Careers website to see full job description Job Description – Team Leader Customer Service
Responsibilities
Lead the customer services team to ensure high standards of visitor experience and oversee daily front-of-house operations. Support a collaborative culture and contribute to the museum's role as a community hub through various programs and events.
Team Leader Customer Services at Napier City Council
Napier, Hawke's Bay, New Zealand - Full Time
Skills Needed
Leadership, Customer Service, Interpersonal Skills, Communication Skills, Teamwork, Operations Management, Rostering, Retail Management, Event Coordination, Volunteer Engagement, Visitor Experience, Organizational Skills, Proactive Approach, Cultural Awareness, Continuous Improvement, Public Engagement
Specialization
Candidates should have experience leading teams in customer-focused environments, preferably in the arts, culture, or tourism sectors. Strong interpersonal and communication skills are essential, along with a commitment to excellence in visitor experience.
Experience Required
Minimum 5 year(s)
Night Auditor at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Attention To Detail, Guest Relations, Account Management, Audit Processes, Transaction Reconciliation, Report Compilation, Customer Service
Specialization
Previous experience in hotels is required, with a preference for those who have worked in an auditor role. Exceptional attention to detail and the right to work in New Zealand are also necessary.
Audit Director at Grant Thornton New Zealand
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Audit, Business Development, Client Management, Team Leadership, Technical Knowledge, Relationship Building, Communication Skills, Strategic Thinking, Quality Assurance, Coaching, Risk Management, Budgeting, Compliance, Training, Problem Solving, Performance Monitoring
Specialization
Candidates must be CA qualified or hold a similar overseas qualification with a minimum of 8 years of audit experience. Strong technical knowledge of New Zealand accounting standards and proven leadership skills are essential.
Experience Required
Minimum 10 year(s)
Food & Beverage Supervisor at Accor
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Guest Interaction, Food And Beverage Service, Leadership Skills, Time Management, Communication Skills, Problem Solving Skills, Customer Focused, Team Player
Specialization
Previous experience with senior responsibilities in Food & Beverage Service is required. A Degree or Diploma in Hospitality and a Managers Certificate are also necessary.
Experience Required
Minimum 2 year(s)
Lecturer/Senior Lecturer/Associate Professor at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Geotechnical Engineering, Soil Mechanics, Rock Mechanics, Teaching, Research, Curriculum Design, Student Supervision, Industry Engagement, External Funding, Publications, Conference Presentations, Sustainable Practices, Equity, Professional Membership, Laboratory Testing, Field Testing
Specialization
Candidates must have a PhD in Civil Engineering or a related discipline and a strong research record. Experience in teaching and supervising students in geotechnical engineering is essential.
Experience Required
Minimum 5 year(s)
Senior Consultant - Property at SLR Consulting
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Property Market Understanding, Solutions Focused, Industry Relationships, General Property Experience, Site Acquisition Experience, Telecommunications Sector Knowledge, Renewable Energy Sector Knowledge, Linz Accreditation, Practical Experience, Independent Thinking, Interpersonal Skills, Stakeholder Liaison, Project Management, Report Preparation, Site Work, Team Collaboration
Specialization
Candidates should have a strong understanding of the property market and general property experience, including site acquisition. Experience in rural environments and the ability to work independently are essential, along with great interpersonal skills.
Experience Required
Minimum 5 year(s)
Service Manager - Dunedin, Central Otago and Invercargill at Sime Darby
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Mechanical Background, Technical Background, Leadership, People Skills, Commercial Acumen, Motivation, Team Development, Customer Relationship Management
Specialization
Candidates should have a mechanical or technical background in the heavy equipment industry and possess strong leadership and people skills. Commercial acumen and the ability to motivate remote teams are essential.
Experience Required
Minimum 5 year(s)
License Owner, Wellington at Stranger Soccer
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Passion For Soccer, Business Background, Management, Customer Service, Entrepreneurial Spirit, Sales, Marketing, Team Leadership, Game Scheduling, Customer Engagement
Specialization
Candidates should have a passion for soccer and a strong connection to the local soccer scene, along with a business background and entrepreneurial spirit. A commitment to driving and scaling the brand in the market is essential.
Experience Required
Minimum 2 year(s)
Software Technical Support at IDEXX
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Problem Solving, Communication Skills, Empathy, Resilience, Technical Support, Customer Service, Veterinary Knowledge, Training Skills, Flexibility, Passion For Technology
Specialization
We are looking for individuals with epic communication skills and a passion for the tech or veterinary industry. Experience with ezyVet or in a veterinary clinic is a plus, along with a can-do attitude and willingness to learn.
Culture and Engagement Lead at Civil Aviation Authority Of NZ
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Cultural Change, Employee Engagement, Leadership, Communication, Facilitation, Collaboration, Change Management, Organizational Development, Agile Methodologies, Human Centered Design
Specialization
Demonstrated experience in leading strategic cultural change and employee engagement programmes in complex environments is essential. A collaborative leadership style and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Machinery Operator at Pamu Farms of New Zealand
Rotokawa, Waikato Region, New Zealand - Full Time
Skills Needed
Machinery Operation, Farm Maintenance, Health And Safety, Animal Welfare, Communication, Record Keeping, Adaptability, Proactivity, Teamwork, Training, Problem Solving, Flexibility, Equipment Maintenance, Fencing, Building Repairs, Water Pipe Fixes
Specialization
Experience with farm machinery and the ability to work independently are essential. A valid NZ driver's license and a proactive approach to health, safety, and animal welfare are also required.
Experience Required
Minimum 2 year(s)
Kitchen Assistant - Part-time at Summerset
Hamilton, Waikato, New Zealand - Full Time
Skills Needed
Food Preparation, Communication Skills, Team Player, Reliability, Physical Stamina
Specialization
Candidates should have previous work experience in hospitality and possess a friendly, can-do attitude. Good physical stamina and the ability to work both independently and as part of a team are also important.
Christmas Team Member (Shopfloor/Checkout) - The Warehouse, Hillcrest at The Warehouse Group
Hamilton, Waikato, New Zealand - Full Time
Skills Needed
Customer Service, Retail Experience, Teamwork, Initiative, Merchandising, Checkout Operations, Communication, Problem Solving
Specialization
Candidates should be reliable, customer-focused, and willing to work independently and as part of a team. Strong availability throughout December and public holidays is especially desired.
Contact Team Enrolment Advisor at University of Waikato Careers
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
Customer Focused, Organised, Excellent Communicator, Attention To Detail, Ability To Work Under Pressure, High Quality Service, Tech Savvy, Adaptable, Cultural Sensitivity, Collaborative Approach
Specialization
You’re customer-focused, organised, and an excellent communicator who thrives on helping others succeed. You bring strong attention to detail, the ability to work under pressure, and a commitment to delivering high-quality service.
Pallet Controller at The Warehouse Group
Manurewa, Auckland, New Zealand - Full Time
Skills Needed
Attention To Detail, Professional Communication, Warehouse Operations, Materials Handling, Problem Solving, It Skills, Relationship Building, Time Management, Organizational Skills, Change Management, Continuous Improvement, Pallet Control, Equipment Management, Data Entry, Excel
Specialization
Experience in warehouse operations or pallet control is preferred, with knowledge of CHEP systems being desirable. Strong communication, problem-solving skills, and proficiency in IT are essential for this role.
Experience Required
Minimum 2 year(s)
Tech Solution Specialist - Noel Leeming, Thames at The Warehouse Group
Kopu, Waikato, New Zealand - Full Time
Skills Needed
Sales, Installation, Customer Service, Technology Setup, Interpersonal Skills, Troubleshooting, Communication Skills, Proactive Attitude
Specialization
Candidates should have experience and passion in sales, installation, or customer service, along with confidence in setting up technology. Strong interpersonal skills and a proactive attitude are essential for troubleshooting and providing customer support.
Operations Administrator at Constellation Brands
, , New Zealand - Full Time
Skills Needed
Administration, Operations Support, Organizational Skills, Time Management, Attention To Detail, Problem Solving, Ms Office, Office Management Software, Communication Skills, Teamwork, Independent Work
Specialization
Proven experience in administration or operations support roles is required. Strong organizational skills, attention to detail, and proficiency in MS Office are essential.
Experience Required
Minimum 2 year(s)
Junior Sous Chef at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Culinary Skills, Team Leadership, Food Safety, Creativity, Time Management, Communication, Attention To Detail, Stock Control, Menu Design, Interpersonal Skills, Industry Trends, Presentation Skills, Mise En Place, Waste Minimization, Planning, Rostering
Specialization
Candidates must have at least 24 months of experience in a similar role and a minimum of one year in a leadership position within a fine-dining environment. A Diploma or higher qualification in Cookery or Culinary Arts is required, along with full working rights in New Zealand.
Experience Required
Minimum 2 year(s)
Registered Nurse at Summerset
Whanganui, Manawatū-Whanganui, New Zealand - Full Time
Skills Needed
Registered Nurse, Clinical Care, End Of Life Care, Care Plans, Clinical Assessments, Leadership, Communication, Relationship Building, Emotional Resilience, Teamwork, Aged Care, Resident Directed Care, Guidance, Evaluation, Trust, Diversity
Specialization
Candidates must have NZ Registration and a current Practicing Certificate, along with a genuine interest in working with older people. Strong communication skills and the ability to remain calm under pressure are essential.
Experience Required
Minimum 2 year(s)
Associate Geotechnical Engineer at Aurecongroup
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Geotechnical Expertise, Geotechnical Investigations, Risk Assessments, Design Recommendations, Client Relationship Management, Team Leadership, Mentoring, Strategic Thinking, Settlement Analysis, Foundation Design, Slope Stability, Retaining Wall Design, Consultancy Experience, Te Ao Māori Understanding, Problem Solving, Collaboration, Communication
Specialization
Candidates should possess a Bachelor of Engineering in Civil or Geotechnical and have 12-15 years of consultancy experience. Strong local experience in geotechnical analysis and design is essential, along with an understanding of Te Ao Māori being highly desirable.
Experience Required
Minimum 10 year(s)