EN: Dutch-Speaking Online Orders Support for a famous premium Leading Tech Brand from US / REMOTE – Home Office / Start 16.06 & 30.06
NL: Nederlandstalige online bestellingen Ondersteuning voor een premium toonaangevend technologiemerk vanuit de VS / OP AFSTAND – Thuiskantoor / Start 16.06 & 30.06
PT: Suporte para encomendas online em holandês para uma marca de tecnologia líder premium dos EUA / REMOTO – Home Office / Início a 16/06 e 30/06

✅ Location: Lisbon and its close area (+100km from Lisbon)

• Start date: 16.06 & 30.06
• Remote work system from Lisbon and its close area - Monday to Sunday from 07:00 to 23:59 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
• We don’t need experience, we offer training (10 days)!

✅ The company:
Are you ready to join a global leader in technology from US, known for its premium, innovative products and exceptional customer experience?
We’re looking for Dutch-speaking Customer Advisors to help deliver top-tier service and support to customers around the world.
If you’re passionate about technology and providing outstanding assistance, this is your chance to be part of an iconic brand that’s shaping the future.
Think Different and make an impact with us.

✅ As a Customer Support you will:

• Providing Friendly Customer Support: Help customers with their questions and issues in a clear and friendly manner.
• Managing Orders: Assist customers with their orders, ensuring they’re smooth and hassle-free.
• Helping with Payments: Support customers with payment-related inquiries and guide them through easy solutions.
• Ensuring Security: Assist in identifying any issues related to payment security and fraud prevention.
• Working in a Dynamic Team: Communicate with customers via phone, email, and chat, offering top-notch support and solutions.

✅ Competitive salary and compensation system from 1144€gross /month:

• 990€ gross x 12 month - base salary
• 165€ / Month- Christmas bonus + holiday bonus
• 7 € / day (c.a. 154€ /Month) - Meal allowance paid via the food card that can be used in supermarkets, cafeterias and restaurants
• Extra paid night hours & weekends (according to the Portuguese law)

✅ What else do we offer?

• Start date: 16.06 & 30.06
• Home office from Lisbon and its close area (+100km from Lisbon)
• Remote work system - Monday to Sunday from 07:00 to 23:59 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
• Private health insurance (in addition to standard insurance)
• 22 days paid vacation per year
• Complete online hiring process regulated

✅ What do we expect:

• Fluency in Dutch (C1 - native level)
• Proficiency in English - (min. B2 level)
• You live anywhere in Lisbon or its close area (+100km) or you are ready to relocate there and work remotely
• Willingness to work in an innovative environment with customer satisfaction in mind
• Ability to proactively utilize strong problem-solving skills to deliver customer-focused solutions.
• We do NOT require previous experience, we will teach you everything during 10 training days!

✅EU citizenship or a residence permit in Portugal is mandatory

Please refer the Job description for details