Key Responsibilities

• Lead and supervise the warehouse team, providing training, guidance, and support to ensure optimal performance, while fostering an open communication culture aligned with PDP values.
• Oversee daily warehouse operations including receiving, storing, picking, and dispatch, ensuring orders are processed and delivered on time.
• Manage inbound and outbound logistics, working closely with carriers, suppliers and the purchasing department to align stock levels with demand and resolve delivery issues.
• Monitor inventory accuracy through regular stock audits and NetSuite/Smart Count compliance, reporting discrepancies to relevant parties.
• Enforce safety, food safety, and GMP standards across the team, including temperature compliance in cool rooms and chilled storage.
• Ensure pallet racking, forklifts, and warehouse equipment are maintained and in safe working condition, reporting damages promptly.
• Support Chain of Responsibility (CoR) compliance, including load data accuracy and driver induction processes.
• Resolve team and operational issues as they arise, report incidents and near misses, and maintain reporting on inventory, productivity, and KPIs.