13038-Systems Application Analyst

at  SUCCESS

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.
Employment Type: Permanent Full-Time
Reports To: IT Applications Manager

JOB SUMMARY:

The overall responsibility is to provide analysis, design, implementation and operational support for S.U.C.C.E.S.S.’s software applications through needs analysis with an emphasis on SharePoint, M365 applications and Microsoft Power Platform (particularly Power BI). Working with non-Microsoft applications will also be required as needed. This role will own the SharePoint Sites implementation, referred to as the S.U.C.C.E.S.S. portal, providing operational support and undertake its ongoing development.

FORMAL EDUCATION & CERTIFICATION

• 4-year college diploma or university degree in Business Administration, Computer Science, or Engineering and/or 5 years equivalent work experience
• Microsoft Suite Certifications including SharePoint is an asset

KNOWLEDGE & EXPERIENCE

• Minimum 3 years direct experience managing applications and/or systems management
• Direct hands-on SharePoint configuration, administration, design and testing experience
• Expertise with M365 and Power Platform Applications including Teams, OneDrive, SharePoint Document Storage, Power BI (including Dax and M) and experience with Power Automate, Power Apps and Power Pages is an asset
• Knowledge of database design, file management techniques and best practices
• Direct, hands-on experience with automated software management tools
• Strong knowledge of system and software quality assurance best practices and methodologies
• Experience with Power BI and/or similar Business Intelligence tools
• Good understanding of networks and operating systems, protocols, and standards
• Good project management and business analyst skills and/or substantial exposure to project-based work structures
• Excellent understanding of the organization’s goals and objectives
• Knowledge of applicable data privacy practices and laws

JOB SKILLS AND ABILITIES:

• Excellent analytical skills and attention to detail
• Ability to use analytics for drawing sound recommendations
• Excellent written and communication skills, including oral presentation skills
• Excellent listening and interpersonal skills and proven ability to work with all levels of management and staff
• Ability to handle sensitive data and analytics in a secure and confidential manner
• Ability to communicate ideas in both technical and user-friendly language
• Strong customer-service and solutions orientated
• Ability to conduct research into application issues and products
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work in a team-oriented, collaborative environment, and across disciplines for a common goal
• Strong project management skills with the ability to manage multiple projects simultaneously