POSITION SUMMARY:

Reporting to the Fundraising Manager, Jigsaw’s Donor Development Officer will be a central member of the fundraising team. You will join a dynamic, fast paced, innovative and award-winning team that share a passion for increasing awareness and funds for Jigsaw’s youth mental health services and supports.
This role will be responsible for leading on our donor relationship, acquisition, retention, and cultivation strategies to build our communities of support to increase income across our fundraising mix. You will be a people focused, relationship builder who will work with colleagues to develop clear, well thought out supporter recruitment strategies. You will be responsible for leading on our extensive donor communications program to inspire, recruit and retain our growing community of supporters

WHO WE ARE:

Established (as Headstrong) in 2006, Jigsaw is Ireland’s leading youth mental charity and is committed to advancing young people’s mental health and to developing supportive communities by providing a range of early intervention primary care services and supports across the Republic of Ireland.

With the support of a range of public and private funders, we deliver free mental health services and supports for young people and adults including:

• Free therapy with young people (aged 12-25) in-person across 14 regional hubs and online via phone and video
• community-based programmes aimed at better informing, supporting, educating and empowering young people and those around them, in places where they live, learn, work and play
• pioneering research and robust evaluation leading to transformative evidence
• a wide range of online mental health supports, services and programmes through jigsaw.ie
• comprehensive schools programmes aimed at supporting the mental health and wellbeing of young people by developing a shared responsibility for mental health across the whole school community

In Jigsaw, we intervene early to support young people’s mental health. We are the only mental health service in the country with an exclusive focus on 12-25 year olds and are ambitious and bold about changing the current paradigm in approaches to mental health.
We aim to continue to inspire change, and to be pioneering, disruptive, brave and determined in creating positive change across Ireland and remain committed to achieving our vision of an Ireland that better supports and values young people’s mental health.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential Criteria:

• You are passionate about supporting young people with their mental health and achieving change in Irish society
• A minimum of 3 years’ experiences working within fundraising, community development or a related area
• Excellent communication skills (both written and verbal)
• Experience of working with a CRM system (Ideally Salesforce)
• The ability to manage multiple projects simultaneously and possess the skills to effectively work within cross functional teams in a collaborative environment
• You are insights-driven and are committed to quality, accuracy, and consistency
• Demonstrated ability to bring fundraising projects from strategy development through to execution, in line with fundraising income targets.
• Proficient in Microsoft Office
• Ability to communicate and collaborate with co-workers in a team-oriented environment
• Demonstrate initiative and drive for results.

BENEFITS

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €33,000 - €46,800.

Jigsaw operates the following benefits for its employees

• Defined contribution pension scheme with 10% employer and 5% employee contributions
• Annual leave 25 days, exclusive of public holidays and 1.5 company days.
• Comprehensive annual CPD schedule
• 10% Discounted Group Health Insurance Scheme
• Financial support for further education

Please note

• The closing date for applications is 4:30pm on Friday 5th July 2024 with first round interviews due to take place online on 11th July 2024.
• Application is by online application form only & CVs will not be accepted. Please complete all fields of the application form. Incomplete application forms will not be considered.
• The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
• This post will require a willingness to work evenings (approx. 1 eve per week) and occasionally weekends, as required.
• All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment.
• Jigsaw is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, gender expression or sexual orientation, gender identity, ethnic or national origin, marital or civil partnership status or culture. Jigsaw is committed, where possible, to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To discuss the requirements of the role, the location of the role or any reasonable accommodation you might require, please contact a member of the HR team via recruitment@jigsaw.ie
• All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates.

I

• In line with the highest standards of fundraising practice you will be central in the development, planning, budgeting, and managing of a range of supporter communications, acquisition, retention, and cultivation activities to help build our base of donors.
• Possessing excellent people skills, you build strong person-to-person relationships with supporters, build our bank of impact stories and develop and deliver messaging that resonates with, and inspires, our diverse audiences to give and continue to give.
• You will contribute towards all supporter acquisition and journey planning in line our three-pillared strategy of public, corporate and philanthropic giving, delivering agreed KPIs (Key Performance Indicators) and agreed income targets.
• You will work to build strong and lasting donor relationships, growing engagement, connection and lifetime value – and champion a best-in-class level of supporter care across the organisation.
• As a strong communicator, you will curate, develop and edit excellent, clinically sound and evidence-informed content and messaging that resonates with, and supports, our various audiences
• You will work closely with the Fundraising Manager and team to ensure that technologies and systems best supports individual regular giving and communications activity.
• You will have experience of managing donors through a CRM (Customer Relationship Management) platform and will contribute to Jigsaw CRM’s development and data management plans in line with GDPR (General Data Protection Regulation) guidelines.
• With a keen eye for results and impact, you will capture and communicate fundraising data in a clear manner that can enable decision making quickly and effectively.
• Internally, you will support internal audiences and help promote a strong culture and understanding of the role of Fundraising and donor recognition throughout Jigsaw.
• You will actively participate in the delivery of all elements of our organizational fundraising strategy.
• Work collaboratively with other departments across Jigsaw and be a supportive and effective team member