2024 QLD GOLD COAST - Customer Service Representative

at  Weploy

BENEFITS OF WEPLOY:

• Hybrid opportunities across the Gold Coast area
• Above award hourly rates of $33.23 an hour + super
• March/April starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
• Progress with some of Australia’s leading brands!

WHAT IS WEPLOY?

Weploy is an award winning innovator in placing talented individuals into Customer Service roles. We have placed people in some of the biggest and fastest growing businesses across Australia. We match top quality, ready-to-work candidates with major clients across tech, insurance, retail, and many more industries!
We’re looking for motivated, enthusiastic, customer focused individuals with at least six months phone based experience.
Our roles vary from a couple of months to permanent starting at $33-34 p/hour + super. Please note we do not facilitate part-time hour roles, you must have consistent full-time availability (37.5 per week)

• Inbound & outbound call centre opportunities starting in March/April 2024 ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
• Mon-Fri 9-5pm (consistent full time hours of 37.5 each week)
• Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
• Outbound calls speaking with warm leads about existing service.
• As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
• Detailed training programmes in place to get you set up in your role!
• Supportive and bubbly team environments