20240150 CMAH E-Commerce Executive

at  Nala Groups

Job ID: 20240150 CM(A45)AH
Salary Package : Basic MYR2,500 MYR3,800
Benefit : EPF, SOCSO, Annual leave, Medical leave, Personal Insurance, training, company trip. Company Background: Motor dealer
Working Time: Mon Fri: 9am 6pm; Sat: 9am 1pm
Working Location: Kempas, JB

JOB REQUIREMENTS

• Candidate must possess at least a diploma or bachelors degree in business studies / Administration

/ Management / Commerce, Marketing or equivalent.

• Required language (s): English and Bahasa Malaysia
• At least 1 year of experience in E-commerce background and marketplaces.
• Experience in planning and provide support for promotion plans and campaign coordination.
• Strong marketing sense and innovative.
• Passionate in the use of SEO, social media and popular networking from internet to generate sales

growth.

• Ability to brainstorm good creative ideas and content.
• Ability to produce as an individual or work together as a team.
• Fresh graduates are welcome to apply.

Account Management

• To develop and implement sales and marketing strategies to generate sales revenue with channels and marketplaces and meeting company assigned sales target.
• To liaise with e-commerce partners to build relationships, understand category and brand

performance across channels and advise on strategies to drive and achieve business objectives.

• To monitor and reply to customer replies appropriately. Manage to follow up with customers

requests, enquires, orders etc.

• To assist in developing, monitoring, and recommending improvement initiatives on business

processes, customer services and new techniques to optimize the potential sales.

• To focus on market trends and benchmark competitors and be responsible for providing in-depth

reaps about category trends to manager to better inform future assortment strategies.

• To prepares and presents sales reports and analysis during post campaign.

Content Management

• To ensure accurate product images and optimized product title / descriptions for our SKUs and

campaigns.

• To identify content required to provide optimal product information and customer insight.
• To be responsible for end-to-end e-commerce performance including, sales, availability, pricing,

listing content, listing ranking, on-site visibility, off-site traffic generation, order management,

order fulfilment and after sales service.

• To assist in performing other ad hoc duties or projects assigned by superior.