202404-8122 - Health & Safety Consultant - Thunder Bay

at  WORKPLACE SAFETY PREVENTION SERVICES

JOB SUMMARY

Reporting to the Consulting Services Manager, the Health and Safety Consultant role is responsible for providing health & safety services and solutions (both virtually and in person) to customers . The Consultant works within a team to ensure annual goals and objectives associated with the WSPS Strategy are accomplished. The core accountability for the Consultant is ensuring high quality services are provided to customers, on time and within budget, resulting in high customer satisfaction.

1. DELIVER SOLUTIONS TO CUSTOMERS/CONDUCT BILLABLE SERVICES TO CUSTOMERS (60%)

• Collaborates with Account Managers (AM) & Senior Account Managers (SAM) to ensure projects are effectively executed, meeting identified customer needs and ensuring a high degree of customer satisfaction and retention
• Accountable for the delivery of solutions (both in person and virtually) to customers maintaining quality standards, project timelines and budget
• Stays in constant communication with the AM & SAM to ensure a successful implementation of the project
• Support the Health and Safety Excellence program, as directed
• Promotes the benefits of implementing health and safety initiatives while working at customer sites and/or virtually, actively looking for opportunities to expand the service offering to the customer
• Communicates the identified opportunities to AM/SAM for follow-up with the customer
• Utilizes established internal delivery processes to support the customer with the implementation of health and safety solutions based on customer business needs and existing organizational processes and structure
• Assess client needs and work diplomatically within political framework of unionized and non -unionized workplaces and liaise with various stakeholders (e.g. Ministry of Labour, Immigration, Training and Skills Development (MLITSD), senior management, supervisors, workers) to assist customers in complying with legislations, standards and best practices
• Proactively responds to customer information requests promptly and accurately, acting as a resource or gateway for information and service
• Updates customer plans with new customer information on a regular basis
• Provides on-site and public training and facilitation services to customers to increase workplace health and safety awareness, using established WSPS training standards and materials
• Provides gap assessment, audit, hazard risk assessments and program development support to customers

ADDITIONAL REQUIREMENTS:

• Candidates are required to reside in the province of Ontario, maintain a private and safe workspace and have a high-quality internet connection.

Note: Percentages refer to approximate % of time spent on each area, over the course of a given year