2025 Software Engineer Internships

at  Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Evergreen requisition: Software Engineer Interns (January until August 2025)
Note: By submitting your resume you will be considered for similar upcoming opportunities in Genesys. When a job opens that fits your background, we will reach out and provide you with further details.
Software Engineer Internships
Genesys are seeking a number of intern software engineers to join our development teams, working on our Software as a Service (SaaS) platform. At Genesys, we take pride in our ability to on-board, train and develop software engineers in all aspects of software development. If you have a passion for software development and want to work in a highly collaborative, fast paced environment, we would love to hear from you.
Our internship placements will start early January 2025 and run on a full-time basis until the end of August 2025.
Location: For these positions, we are considering candidates who are happy to work from our Galway office on a hybrid basis.

Your Internship at Genesys:

• Our internships will afford you an opportunity to work on all aspects of software engineering. Our rapidly growing teams are changing how businesses communicate with their customers using cloud technologies such as AWS, REST and Micro-Services architectures based primarily on Java, Python, C++, & JavaScript.
• We are looking for dynamic undergraduates who would be excited to work in an innovative, fun and diverse environment building hosted SaaS applications at the convergence of Customer Care and Big Data.
• We will not put you in the corner to read manuals – you will learn how to write real-world software and understand how a real-world software development team functions. Many of our past interns have returned to work with us full time after graduation!

What we look for in you:

• Pursuing a degree in Computer Science, Engineering, Statistics, Maths, Physics, or related disciplines. We also welcome candidates from diverse educational backgrounds with a passion for software engineering.
• A genuine passion for software and a desire to work with cutting edge technologies.
• An understanding of algorithms and data structures
• An interest in learning about RESTful API designs.
• Eagerness to work with one or more of Java, Python, C++, JavaScript, and AWS.

The Software Engineer Intern Opportunities Available:

We will have software engineering openings in a variety of specialisms, from frontend, backend, full stack, machine learning and data science, and testing. The technologies you can expect to work with in these roles could be a combination of:

• Backend – Java, Python, C++
• Frontend – React, Angular, Ember, Vue, Javascript, Typescript
• Automation Testing – Playwright, Selenium.
• Machine learning / data science – sklearn, tensorflow, spark ML, kafka.
• Cloud – AWS (DynamoDB, Lambdas, ec2, s3 buckets, and so many more)

The Hiring Process:

• If this sounds like you, then we would love to hear from you. You can submit your up-to-date CV through the application link.
• A 30-minute zoom interview is scheduled with you and the hiring manager to tell you a bit more about Genesys, the available intern position, followed by a discussion about your background & interests.
• To prepare for this interview, we would recommend brushing up on your software engineering theory to ensure that you are comfortable talking about your project work, and some of the problems or challenges that you have debugged in your own software.
• A member of our Talent Acquisition team will be in contact with feedback. If you are successful in securing an offer for one of our intern positions, a member of our team will discuss this with you.
• Finally, You’ll get started with us in January!

If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com
.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase

• Backend – Java, Python, C++
• Frontend – React, Angular, Ember, Vue, Javascript, Typescript
• Automation Testing – Playwright, Selenium.
• Machine learning / data science – sklearn, tensorflow, spark ML, kafka.
• Cloud – AWS (DynamoDB, Lambdas, ec2, s3 buckets, and so many more