24 Hour Critical Service Manager

at  Tracker South Africa

Randburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Jul, 2024Not Specified09 Apr, 2024N/AComputer Literacy,Communication Skills,Interpersonal Skills,Creativity,Decision MakingNoNo
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Description:

POSITION SUMMARY

Industry: IT & Internet
Job category: Call Centre and Telesales
Location: Randburg
Contract: Permanent
EE position: Yes

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:

  • Relevant diploma in the fields of Business Administration, Policing, Contact Centre Management, Business Management or a related field.
  • Minimum 5 Years Contact Centre management experience
  • Minimum 5 Years in a managerial role in the private security/emergency services industry will be advantageous.
  • Sound knowledge of Criminal Procedures Act (country specific)
  • Statutory Requirements (PSIRA Grade B)
  • Knowledge and understanding of geo-politics, especially within Africa.
  • Analytical thinking and creativity
  • Good judgement and decision-making
  • Conflict resolution skills
  • Assertiveness
  • Adaptable within the fast pace environment
  • Empathetic and Influential
  • Be willing to travel from time to time
  • Have a valid drivers license
  • Strong interpersonal skills
  • Multi-lingual capabilities.
  • Excellent Communication skills.
  • Computer Literacy (MS Office, MS Outlook)

Responsibilities:

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

IT Software - Other

Other

Diploma

Business Administration, Administration, Business, Management

Proficient

1

Randburg, Gauteng, South Africa