A&E Parts Associate

at  The Brick

Is this job for you?:
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional attention to detail?
As a member of the Brick Group’s service and repair division; Trans Global Service, you will be part of a dynamic growing department specializing in providing superior Customer Service to an ever increasing client base.

Responsibilities:

• Field parts requests from internal systems
• Field incoming calls from technicians, suppliers, customers & stores
• Follow up via email or outgoing call
• Contact manufactures/suppliers for part numbers, price and availability
• Source out parts for suppliers of unique or new brands
• Field parts requests from internal systems
• Create COD parts events
• Maintaining accuracy of our home brand parts
• Assist others in department

Qualifications:

• High school diploma or equivalent
• Previous experience in a parts or repair department is an asset
• Punctuality and dependability a must
• Must be organized and detail oriented
• Proven ability to produce results
• Able to provide exceptional customer service to internal and external customers in a fast-paced environment
• Effective problem solving skills
• Excellent verbal and written communication skills; professional telephone etiquette
• Proficiency with Microsoft Office programs

Why Transglobal:

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

• Field parts requests from internal systems
• Field incoming calls from technicians, suppliers, customers & stores
• Follow up via email or outgoing call
• Contact manufactures/suppliers for part numbers, price and availability
• Source out parts for suppliers of unique or new brands
• Field parts requests from internal systems
• Create COD parts events
• Maintaining accuracy of our home brand parts
• Assist others in departmen