A05 Engagement Officer (Digital Content and Social Media)

at  Robert Walters

Our client is seeking an Engagement Officer to join their Customer Experience and Engagement Team. This role offers an exciting opportunity to drive, inspire, and implement innovative social media campaigns that effectively communicate key messages to digital audiences. The successful candidate will have the chance to create compelling content, manage social media calendars, explore new channels, and support paid campaigns. This is a 2 year contract opportunity.

WHAT YOU BRING:

The ideal candidate for this Engagement Officer role will bring a wealth of experience in digital content and social media management. You will have a proven track record of driving successful social media campaigns and creating engaging content that resonates with audiences. Your ability to manage multiple social media channels, stay abreast of current trends, and work collaboratively within a team will be key to your success in this role. Additionally, your experience in supporting paid advertising campaigns and generating insightful reports will be highly valued.

• Proven experience in driving successful social media campaigns.
• Strong ability to create engaging digital content across various platforms.
• Experience in managing multiple social media channels simultaneously.
• Knowledge of current social media trends and ability to adapt strategies accordingly.
• Ability to work collaboratively within a team environment.
• Experience in supporting paid advertising campaigns.
• Strong reporting skills with an ability to generate insightful reports on digital coverage.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Jordan Myles on +61 7 3032 2229 for a confidential discussion.
Our client is seeking an Engagement Officer to join their Customer Experience and Engagement Team. This role offers an exciting opportunity to drive, inspire, and implement innovative social media campaigns that effectively communicate key messages to digital audiences ..

WHAT YOU’LL DO:

As an Engagement Officer specialising in Digital Content and Social Media, you will be at the heart of our client’s Customer Experience and Engagement Team. Your role will involve driving innovative social media campaigns, creating engaging content, managing various social media channels, exploring new avenues for communication, supporting paid campaigns, generating insightful reports, and fostering strong internal relationships. You will play a crucial role in shaping the digital presence of the program while ensuring its key messages reach a wide audience.

• Drive, inspire and implement creative social media campaigns that bring the program’s key messages to digital and other audiences.
• Maintain key internal relationships as part of the Customer Experience and Engagement team and provide strategic digital advertising and marketing advice.
• Suggest, write and edit compelling content including copy, photos and reels that promotes the work of the program on social media and other channels.
• Manage the program’s weekly social media calendar and social media channels, including nurturing and building audiences on these platforms.
• Work within a team to moderate community interactions on social media channels.
• Explore new channels and stay up-to-date with the latest social media trends to continuously improve how we communicate and engage our stakeholders.
• Support the program’s paid campaigns and help to manage a vital relationship with the key Queensland Government advertising agency to ensure campaigns are effective, run on time, and stay within budget.
• Generate reports on media/social media/digital coverage of specific issues or business areas as requested, sharing insights with your communication and engagement colleagues.

The ideal candidate for this Engagement Officer role will bring a wealth of experience in digital content and social media management. You will have a proven track record of driving successful social media campaigns and creating engaging content that resonates with audiences. Your ability to manage multiple social media channels, stay abreast of current trends, and work collaboratively within a team will be key to your success in this role. Additionally, your experience in supporting paid advertising campaigns and generating insightful reports will be highly valued.

• Proven experience in driving successful social media campaigns.
• Strong ability to create engaging digital content across various platforms.
• Experience in managing multiple social media channels simultaneously.
• Knowledge of current social media trends and ability to adapt strategies accordingly.
• Ability to work collaboratively within a team environment.
• Experience in supporting paid advertising campaigns.
• Strong reporting skills with an ability to generate insightful reports on digital coverage