AC Manila - Virtual Concierge Associate

at  PwC

JOB DESCRIPTION & SUMMARY

ALL ABOUT PwC AC Manila
We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.
Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.
PwC Acceleration Center Manila has been certified as a Great Place to Work for two consecutive years, highlighting its exceptional work environment and employee satisfaction. The center’s commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect. Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.
Our firm’s evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!
The Virtual Concierge (“VC”) team provides necessary administrative support to internal teams and/or Executives in PwC Australia while working remotely.

ESSENTIAL REQUIREMENTS:

• Associate 1-3 years experience years and above relevant experience
• Proficiency in MS Office Suite and Google Suite applications consistent with Firm’s standards
• Effective verbal and written communication skills

OTHER CAPABILITIES:

• Proven experience as an executive assistant or other relevant administrative support experience
• Demonstrate some abilities and/or proven record of success in identifying and addressing client needs:
• responding to clients requests promptly and professionally
• readily offering assistance
• contributing to a positive, collaborative working environment
• proactively seeking instruction, feedback and coaching to improve performance
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Must be able to meet deadlines in a fast-paced environment
• Ability to work independently with professional discretion
  Education (if blank, degree and/or field of study not specified)
  Degrees/Field of Study required:
  Degrees/Field of Study preferred: Bachelor Degree
  Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)
English

TRAVEL REQUIREMENTS

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• Proactively support internal teams and/or Executives on various administrative needs
• Schedule meetings, book meeting rooms, manage out-of-office notification and call forwarding
• Arrange travel, itineraries, accommodation, car service requirements and all correspondence related to travel management
• Reconcile and complete expense reports in relation to business issued credit card statements
• File timesheets and assist with billing and invoicing
• Prepare and organize documents and reports
• Perform office duties that include ordering supplies and managing a records database
• Reserve venue, catering, send invitations and manage responses for events