Acceleration Center - Cloud&Digital - Tech Project Manager - Senior Associate

at  PwC

JOB DESCRIPTION & SUMMARY

A career within Technology Strategy services, will provide you with the opportunity to help organisations develop strategies that transform their technology capabilities and solve their most critical challenges. We focus on building technology enabled and agile operating models, planning their new enterprise architecture into a differentiating capability system that helps them win in the market, leveraging digital analytics to enhance the customer experience and optimising business operations, and using modern management techniques such as robotic process automation and next generation sourcing strategies to help our clients get fit for growth.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm’s code of ethics and business conduct.

Job Profile Name : Technology Project Manager / Technology Consultant
Basic Qualifications : Fluent in English - written and spoken
Minimum Degree Required : Bachelor’s degree

Minimum Years of Experience :

• 4-8 years of project delivery or PMO experience (PMO Mobilization, Governance, PMO Strategy, Schedule mgmt., RAID mgmt., financial mgmt., status/executive leadership deck creation) in technical delivery projects or business transformation utilizing waterfall or agile frameworks.
• At least 12 months of prior consulting experience (i.e., Big4 experience preferred)

Sector: Both are a plus:

• Retail sector knowledge (merchandising, customer experience/engagement, sales channel enablement, pricing and promotions, etc)
• Distribution industry experience (logistics, supply chain management, and the overall distribution network within the retail industry)

Preferred Qualifications :
Strong Knowledge in PM methodologies and understanding of capability leading tools such as Jira, MS project, other MS office software. Experience with Smart Sheets, Service Now Portfolio Mgmt and/or other resource planning tools also a plus (Planview, Clarity, etc).

Certification(s) highest preference:

• Project Management Professional (PMP)
• Scaled Agile SAFe Scrum Master (SSM)
• Scrum Alliance Certified Scrum Master (CSM)
• PMI Agile Certified Practitioner (PMI-ACP) and/or SAFe Agile 6.0
• PMI Professional in Business Analysis (PMI-PBA)

Preferred Knowledge/Skills :
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
Responsibilities :

1. Project Planning, Design and Execution:

• End-to-End portfolio, program or project design through execution experience
• Design program management structure and assist in operationalizing PMO strategy
• Define project objectives, scope, deliverables, and success criteria.
• Develop comprehensive project plans, including timelines, resource allocation, and budgeting.
• Demonstrate thorough knowledge in industry-standard project management methodologies and frameworks (e.g., waterfall, agile, lean, etc.).
• Demonstrate ability to support all phases of project delivery (mobilization, design, build, and transition/close).
• Monitor project progress and coordinate project activities, ensuring adherence to project milestones and deadlines.
• Support the identification, management, resolution, and mitigation of key risks and issues impacting project delivery, develop mitigation plans and conduct risk analyses.
• Manage project financials (managing project budgets, analyzing budget vs. forecast, understanding capital expense vs. operating expense)
• Demonstrate strong critical thinking skills and the ability to analyze data, identify patterns, and make informed decisions.
• Effectively manage multiple projects at a time; concurrent oversight and ability to prioritize.

1. Stakeholder Management:

• Strategic storytelling and executive presence; ability to craft executive level materials
• Ability to negotiate and problem solve; bring together differing points of view to reach compromise
• Demonstrate ability to effectively communicate and facilitate meetings with their team and client stakeholders (full professional proficiency in English is mandatory)
• Collaborate with stakeholders to understand and document project requirements and expectations.
• Communicate project updates, risks, and issues to stakeholders clearly and timely.
• Build and maintain strong relationships with stakeholders, ensuring their needs are met.
• KPI tracking and / or value realization setup and benefits realization process design

1. Team Leadership and Collaboration:

• Lead cross-functional project teams, providing guidance, support, and motivation.
• Manages resources across different geographic locations (i.e., Mexico, US, India)
• Ability to manage 1 – 2 teams concurrently; prioritize workload across teams
• Foster a collaborative and inclusive team environment, promoting effective communication and knowledge sharing.
• Delegate tasks and responsibilities, ensuring team members are accountable for their deliverables.
• Proactively escalate risks/issues that could impact delivery.
• Facilitate effective decision-making and conflict resolution within the project team.

1. Technology and Business Expertise:

• Possess an understanding of technology trends, tools, and methodologies relevant to the project (MS Suite, JIRA, SAP, etc.).
• Ability to apply PM/other technology concepts to solve client problems
• Prior experience with PM technology assessments, requirements gathering, design and implementation
• Collaborate with technical teams to ensure the effective implementation and / or use of technology solutions.

1. Quality Assurance and Project Closure:

• Benefits monitoring, tracking and reporting
• Conduct thorough quality assurance checks to ensure project deliverables meet the defined standards.
• Conduct project reviews and lessons learned sessions to identify areas for improvement.
• Prepare and present project closure reports, highlighting achievements, challenges, and recommendations.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm’s code of ethics and business conduct