Access Technician

at  West Michigan Community Mental Health System

Hourly Pay Range: $23.34 - $29.49
The Access Technician is a professional, Bachelor’s level position. The Access Technician provides the first contact for individuals requesting or inquiring about mental health/substance abuse services, and annual contacts to determine the eligibility and need for ongoing care. The Access Technician completes screenings and annual assessments to determine the eligibility and level of care/need for individuals requesting initial, as well as ongoing services at WMCMH. The Access Technician provides triage, level of care authorization/reauthorization, coordination with other providers, disease specific education, follow-up/outreach services to reduce the utilization of higher levels of care, facilitates treatment, enhances compliance with the established provider network, encourages and empowers each person regarding their care, and facilitates individual/family early detection and intervention
In addition, the Access Technician is responsible for Utilization Management (UM) functions in order to actively manage the use of behavioral healthcare resources and to promote efficiency in the delivery of high-quality care. Other duties may include completing retro-reviews on past psychiatric hospitalizations, completing Continued Stay Reviews and Discharge Planning for high acuity psychiatric and SUD placements, and other duties as assigned. The Access Technician may be required to serve on the crisis stabilization team, and provide crisis stabilization service as scheduled, which could include evenings, weekends, and holidays

Please refer the Job description for details