Accident and Health Claims Intern

at  Prudential Plc

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Role
Individual will be accountable and responsible for:
1. Process simple AH claims (including PRUSafe products by Pulse)
2. Data entry of claims data into the system
3. Attend to simple AH email queries
4. Support claims registration (if required)
5. Bills authentication with Medical institutions
6. Clinical search
7. Administrative support related to claims adjudication
Requirement
1. Individuals with insurance knowledge or experience would be an advantage but not a pre-requisite.
2. Excellent communication, interpersonal and problem-solving skills with ability to investigate, evaluate and reach an appropriate decision
3. Customer-centric with ability to work under pressure
4. Self-motivated and able to work independently
5. Team player
What you will gain from this internship
1. In-depth knowledge of accident claims and its processing
2. Medical knowledge and how to conduct medical claims investigation
3. Team collaboration across departments (CC, Distribution, FCs)
4. Gain first hand work experience and camaraderie through interacting with our team, learning from each other along the way
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Please refer the Job description for details