Accommodation Assistant

at  Vancouver Community College

WHO WE ARE

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.
For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.
At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.
We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

POSITION SUMMARY

This position is responsible for facilitating access to College services, programs and courses by students with disabilities and for coordinating examination accommodations with various faculty and administrative departments.

EDUCATION AND EXPERIENCE

• Completion of Grade 12 including completion of over 1 year of specialized training in related fields such as psychology, social work, or health sciences and with 2 years’ related experience providing support services to individuals with disabilities within an educational environment or an equivalent combination of training and/or experience may be substituted for the required qualifications.

SKILLS AND ABILITIES

• Proven interpersonal skills with the ability to work collaboratively as a member of a team and to establish and maintain effective working relationships with students, staff, faculty and the general public.
• Good organizational and time management skills with the ability to prioritize and manage several time-sensitive tasks at any given time. Works effectively with frequent interruptions.
• Experience dealing with people with disabilities and disabling conditions such as learning disabilities, visual impairments and mental health conditions.
• Ability to demonstrate sensitivity to, and understanding of, the challenges faced by students with disabilities.
• Knowledge of disabilities, confidentiality and privacy guidelines.
• Good written and oral communication skills. Ability to communicate effectively with various groups including individuals with diverse disabilities.
• Ability to respond to and deal effectively with change and crisis situations and to remain calm under pressure.
• Experience in exam invigilation, delivering exams and acting as a reader or scribe in accommodated exams.
• Ability to maintain a high degree of confidentiality and act with diplomacy and tact when dealing with issues of a sensitive nature.
• Knowledge of adaptive technologies available to students with disabilities.
• Computer experience and proficiency with MS Word, Outlook, database spreadsheets and the Internet.
• Experience working with large integrated computer database (Banner preferred).

• Liaises with students, instructors and other College service areas to facilitate exam accommodations for students with disabilities.
• Provides invigilation and support to students with disabilities during tests and exams.
• Reviews procedures with students.
• Schedules exams, books rooms and arranges the delivery and pick up of tests and exams to/from Disability Services.
• May act as a reader and/or scribe in accommodated exams for students when needed.
• Demonstrates and provides support to students with use of adaptive equipment and software during tests and exams.
• Receives and resolves accommodation issues and refers complex problems and crises from students and instructors to the Department Head as required.
• Refers students to other College services as appropriate.
• Provides reception and clerical support as needed by the department.
• Performs other related duties as required.