Accommodations and Return to Work Specialist

at  Kwantlen Polytechnic University

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Human Resources Management, Occupational Health, Kinesiology or a related field;
• Minimum of three years’ related experience in developing and implementing employee accommodation and disability claims management in a unionized environment;
• Professional Certification or registered professional status within disability management, such as Certified Disability Management Profession (CDMP), Canadian Certified Rehabilitation Counsellor (CCRC), Accredited Rehabilitation Professional would be an asset;
• Or an equivalent combination of education and experience.

COMPETENCIES

• Demonstrated knowledge of the concepts, theories, practices and techniques of disability management, including accommodation, rehabilitation, case management, attendance awareness, and stay at work/early return to work programs
• Proven understanding of collective agreements, benefit policies, workplace legislation, disability guidelines and Human Rights legislation as they relate to disability management.
• Advanced interpersonal, communication, mediation and negotiation skills with ability to handle difficult conversations, emotional situations, conflict, and resistance with tact, diplomacy and professionalism.
• Demonstrated judgement, discretion and the ability to maintain a high degree of confidentiality.
• Demonstrated innovation and change management skills, including supporting and encouraging new ideas and approaches to build organizational efficiency.
• Demonstrated business acumen considering the business impact in decision making while maintaining a people first perspective.
• Demonstrated analytical and problem-solving skills and the ability to identify and recommend creative solutions.
• Proven ability to juggle and prioritize tasks, work to deadlines and demands, making responsible decisions and determine when to seek advice.
• High customer service orientation, with the ability to create a positive and meaningful customer experience.
• Demonstrated knowledge of medical/treatment terminology related to disability and vocational rehabilitation.
  Ability to travel between campuses is required
  Please click here for a more detailed job description

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.