Account Coordinator

at  Southern Cross Austereo

EXPERIENCE WE’RE LOOKING FOR:

• A team player with a positive attitude to change and new challenges!
• Highly attentive to detail with strong Microsoft Office skills (Word, PowerPoint, Excel and Outlook).
• Genuinely passionate about the media industry and interested in growing your career in media sales.
• Excellent written and verbal communication abilities.
• Outstanding organisational and time management skills.

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

Still not convinced? Head to our TikTok, Life@LiSTNR, for a sneak peak into some of the fun we have at SCA!

ABOUT THE ROLE:

As our newest Account Coordinator, you will join a collaborative and supportive sales team where you will provide administrative support for Account Managers and Sales Managers daily. This entry-level role is responsible for high levels of internal and external client satisfaction, helping to maximise revenue through designing and preparing client proposals, entering booking information, generating a range of reports, and managing our client database.

WHAT YOU’LL BE DOING:

• Provide administrative support to nominated Account Managers in an effective, detailed and timely manner.
• Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research).
• Proactively provide support and embrace joint responsibility with Account Managers for client activity and internal reporting activity.
• Ensure collaboration with other members of the Sales Coordinator team.
• Posting campaign reports, designing, preparing and checking client proposals.
• Booking procedure – writing, client authorisation, entering, checking confirmations, providing client with confirmations, filing of broadcast agreements with appropriate paperwork attached.
• Being part of the creative process – briefs (when appropriate), client approval, material instructions, client pre and post times, account queries and follow-up and revenue reporting.
• To be a key point of contact in the absence of the Account Manager to ensure the needs of our clients and agencies are met in a customer focused manner.