Account Director

at  BAM Strategy

OVERVIEW

The Account Director is responsible for the leadership and overall direction of assigned account(s), forging strong partnerships with our clients and coaching the account team to ensure best-in-class executions. The Account Director is an inspiring and strategic leader, passionate about building meaningful experiences, with strong managerial skills.

Account Management:

• Function as the lead client contact and responsible for account health, overall project delivery and client satisfaction
• Drive the achievement of the client’s marketing and sales objectives through a collaborative and profitable relationship
• Lead strategic planning and brainstorms for the account, supported by the other agency departments
• Actively develop and grow account by participating in client pitches, pursuing growth opportunities and presenting new ideas.
• Build a solid and lasting relationship with clients through colloboration and partnership that is based on trust and industry expertise.
• Work with the finance team and the Senior Client Partners to optimize financial performance.
• Keep clients informed on billing status and budget utilization
• Functions as the gatekeeper and champion for the client’s and their brands’ needs, wants, and preferences for the internal teams
• Create proposals and SOWs for more complex projects and annual plans
• Responsible for financial set up of the account and all projects in internal financial systems

Project Planning and Scoping:

• Deliver accurate and detailed proposals, statements of work and annual budgets
• Plan large scale projects in order to accomplish the goals within constraints; overseeing that all scheduled tasks, deadlines and milestones for all stakeholders and resources are being met
• Lead account quarterly and annual planning

Project Direction, Consultation and Guidance:

• Leads overall account success including strategy and project execution
• Ensures high quality work output from account team
• Responsible for the financial health of the account
• Enforces BAM procedures and processes are used

Team Management:

• Act as an account team lead particularly for Account Supervisors but also Digital Producers and Interns, coach and mentor them in various tasks.
• Be responsible for the performance management of his/her team members, conducting performance evaluations of all direct reports
• Ensure completion of timesheets, approve team vacations, absence requests and expense reports