Account Director (Dubai)

at  Wiser

We are Wiser, an award-winning Employer Branding & Early Talent agency. We build employer brands to guide the best in the biz into their dream career with our clients.
We’re a home for people who think big and expect more; where creative and recruitment meet to change the way people think about work — not to mention having the only rainforest in Farringdon.
Our creatives use design, product, film, strategy and marketing to capture what makes companies great and showcase it in the market. Our recruitment teams introduce the right people at the beginning of their career to set these companies apart.
We believe that people will do their best work when they’re in a space that enables it. And that’s what we’ve shaped at Wiser — a culture where everyone can be real and back themselves, surrounded by high performers who take ownership of their career and make moves, no matter what their background.
To find out more about us, take a look at our website wearewiser.com or check us out on Instagram @wearewiser.

WHAT’S THIS ROLE ALL ABOUT?

Our Account Directors will lead the charge across our biggest pieces of client business; working with brilliant creative minds across all departments to deliver the highest quality work and embedding our partnership model.
Alongside a few weeks of learning about all things Wiser, you will be assigned your own clients, which you will lead from end-to-end with support from the project management team. Existing client leads will spend time with you to get under the skin of the accounts, and your team lead will be on standby to support across the board. You will be the main point of contact for your senior clients, and your Project Manager will work with you on all things day-to-day.
You will take full ownership of those client accounts, building a rhythm to support our partnership and upsell new service lines as we build them. This will involve everything from regular monthly meets; quarterly steers and biannual creative workshops. You’re in the driving seat, ensuring inspirational creative briefs and agreeing clear scopes of work. Our team of Account Leads & Account Directors will grow our business, optimising the magic Wiser can bring.
It will be your responsibility to gather this information from our wonderful clients, listen to their needs and ensure that’s seen through. You’ll also have half an eye on opportunities to bring in other Wiser teams, from marketing to partnerships and early talent. Overall you’ll connect all the dots to ensure a fully rounded service for all of our clients, consistently managing their expectations and requirements along the way.

WHAT WILL YOU SPEND YOUR TIME DOING?

• Are a do-er and a leader. You rally the team and set clear expectations, but are not afraid to get your hands dirty. Even when you don’t have all the answers, you know how to connect and direct the team to access them. Ultimately, you lead by example and oversee perfect execution on time, every time.
• Love the detail, but also have a vision. You are as responsible as your Project Manager for making sure decks look beautiful and don’t have typos; as well as for thinking days, weeks, months ahead. You always stay positive and keep moral high, at the same time as foreseeing and mitigating problems.
• Are comfortable on the front line. Relationship building is the biggest part of your job, internally and externally. You’ll be acting as the face of Wiser for all of the clients you look after, and as a result you need to be confident working with all types of people.
• Are commercially savvy. You are results and performance focused, ensuring our projects are profitable by agreeing clear scopes of work at the outset. Clients love your clarity, and the finance team love your management. You always have an eye out for the next opportunity and raise the ambitions of our clients.
• Are people focused, and creatively passionate. Above all else, you believe in Wiser values, and instill this in the work you lead our team to deliver for our clients. You raise the bar through your confidence in protecting creative ideas, and creating opportunities for new ones to flourish, all in the name of changing the way people think about work.

3-5 years in a client-facing Account Management role. You don’t need to have previously worked in Employer Branding, but it’d be a lovely bonus if you did.

• Brilliant spoken & written communication skills. We talk a lot and we write even more emails so it will be helpful if you’re a natural communicator. Emojis welcome.
• Experience crafting and delivering a creative product for clients - from brief and strategy to creative development, production & delivery. Creative agency background is a big plus