Account Director

at  Marriott International Inc

Job Number 24070138
Job Category Sales & Marketing
Location The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
The Ritz-Carlton, Melbourne sales team is expanding and seeking a sales superstar to join the team as an Account Director to drive luxury sales accounts.

JOB SUMMARY

Responsible for proactively soliciting and managing group and catering opportunities with significant revenue potential. In depth understanding of the sales process, market trends, competition, and customers. Ability to identify and evaluate business opportunities, bring a sale to closure, securing business with effective negotiation and creative selling skills.
Achieve personal and team related revenue goals. Drive guest loyalty by delivering service excellence throughout each guest experience. Commit to create unique, memorable and personal experiences that stay with Guests for Life.

CANDIDATE BACKGROUND/EXPERIENCE

• A relevant University degree and/or 3 years relevant luxury hospitality industry experience

• Understanding the sales processes and market; Ability to bring a sale to closure, securing business with effective negotiation skills and creative selling abilities
• Responsible for proactively soliciting and managing group and catering opportunities with significant revenue potential.
• Identifies, qualifies, and solicits group/catering business and corporate clientele to achieve personal and property revenue goals.
• Executing superior corporate events will strengthen customer loyalty and increase repeat business opportunities.
• Designs, develops, and sells creative catered events.
• Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Understands the overall market, competitor strengths and weaknesses, economic trends, supply and demand. Set strategies to increase market share.
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a timely manner.
• Rewards client through Marriott Rewards posting tool following Marriott SOP.