Account Director

at  NCR Atleos

Account Director - Telecom & Technology
Location: Germany or Switzerland
Grade:13
Reporting: EMEA VP – T&T
About NCR Atleos:
NCR Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. NATL improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. NATL (www.ncratleos.com) is headquartered in Atlanta, Georgia, with 20,000 employees globally.
The NATL Telecommunication & Technology (T&T) LOB sells global Multivendor Managed Services to Telecommunications (Wireline and Wireless), OEM’s and Systems Integrator Companies in about 160 countries across the world. The primary technology domains include Network (Fixed and Wireless), SDN, SASE, Optical, Edge Compute and Data Centre.
The key role of Account Director (AD) is to be the advocate of NATL T&T to secure the growth of profitable orders and revenue for the T&T business unit. The AD will be responsible for accurate forecasting of orders and revenue for his/her Territory through the entire sales cycle from fulfilment and service delivery, understanding the timing of the quote to cash process including managing the Accounts Receivables to ensure timely delivery of services as well as payment of invoices for T&T’s revenue stream.

Position Summary & Key Areas of Responsibilities

• The AD reports to the Sales Director for our Business Development Team.
• AD is responsible for managing existing accounts and development and closure of net new business including new logos across Europe, with focus on Switzerland.
• Fosters a team environment where all members can openly discuss and share ideas for attaining goals, and resolve any open issues regarding the team itself or a customer account
• Focus on the key growth areas of Managed Services around Networking (including SDN, SASE, Optical, Edge Compute, Data Centre).
• Candidate needs to have a “hunter and farmer” mentality, enthusiasm and energy to identify potential new customers of Telecom & Technology and the ability to successfully on-board and close new projects.
• As part of the sales team, develops a competitive sales strategy to enable NATL to be better positioned to meet the customer’s objectives, and anticipates competitor’s actions
• A consultative sales led approach is used to build solid customer relationships whereby the AD becomes a credible and consistent source of executive alignment in key accounts.
• Position required to sell solutions and services to secure new opportunities, maximizing revenue and profitability and increasing NATL’s market share; Executes the sales process by moving new opportunities successfully through the funnel.
• Analyses creation of solution offer and proposal development to ensure it promotes value based pricing
• Resolves escalated customer satisfaction issues
• Provides clear direction, champions change and influences others to achieve the common goals defined in the business strategy
• Communicates any message in a clear, concise, timely and professional manner to successfully convey ideas, concepts, resolutions and fair customer negotiations

Basic Qualifications

• Bachelor’s Degree, or equivalent
• 7-10 years plus of related experience
• German or “Swiss German”, French and English language skills

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
EEO Statement
Integrated into our shared values is NATL’s commitment to diversity. NATL is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NATL does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NATL has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NATL only accepts resumes from agencies on the NATL preferred supplier list. Please do not forward resumes to our applicant tracking system, NATL employees, or any NATL facility. NATL is not responsible for any fees or charges associated with unsolicited resume

• The AD reports to the Sales Director for our Business Development Team.
• AD is responsible for managing existing accounts and development and closure of net new business including new logos across Europe, with focus on Switzerland.
• Fosters a team environment where all members can openly discuss and share ideas for attaining goals, and resolve any open issues regarding the team itself or a customer account
• Focus on the key growth areas of Managed Services around Networking (including SDN, SASE, Optical, Edge Compute, Data Centre).
• Candidate needs to have a “hunter and farmer” mentality, enthusiasm and energy to identify potential new customers of Telecom & Technology and the ability to successfully on-board and close new projects.
• As part of the sales team, develops a competitive sales strategy to enable NATL to be better positioned to meet the customer’s objectives, and anticipates competitor’s actions
• A consultative sales led approach is used to build solid customer relationships whereby the AD becomes a credible and consistent source of executive alignment in key accounts.
• Position required to sell solutions and services to secure new opportunities, maximizing revenue and profitability and increasing NATL’s market share; Executes the sales process by moving new opportunities successfully through the funnel.
• Analyses creation of solution offer and proposal development to ensure it promotes value based pricing
• Resolves escalated customer satisfaction issues
• Provides clear direction, champions change and influences others to achieve the common goals defined in the business strategy
• Communicates any message in a clear, concise, timely and professional manner to successfully convey ideas, concepts, resolutions and fair customer negotiation