Account Director

at  Zeno Group

Zeno is an integrated communications agency, born from PR. We operate across North America, Europe, APAC, and beyond. In Australia, we are a boutique agency, backed up by an impressive global support network. This means you can enjoy the benefits of being part of an agile team while having the opportunity to work on multi-market accounts and tap into a huge array of global resources. Our clients range from global tech, consumer and B2B clients through to Aussie businesses and local brands, so you’ll need a curious nature and desire to work on both corporate and consumer accounts.
Zeno Australia has just won PR Awards Asia-Pacific 2024: Best Culture of the Year Award. We are purpose driven and committed to a positive culture that supports and nurtures, while also inspiring everyone to push limits and to embody our Fearless Pursuit of the Unexpected.

ABOUT THE JOB

This is a full-time position located in Sydney CBD, with flexible working from home options. As an Account Director at Zeno, you will drive business development and provide senior counsel for account teams. You will be supporting the Managing Director and Senior Account Directors across all operational aspects of this fast-growing business. You will have a nose for new business, a strategic mind, strong financial acumen, and a flair for creative thinking.
You will be working with a team of bright and enthusiastic communicators and a client portfolio comprising professional and financial services, technology, FMCG and some of the world’s most innovative and fast-growing companies.
B2B and strong corporate comms experience is essential, with capability to manage campaigns encompassing employee engagement, C-suite executive profiling and issues management. You will also be confident in driving purpose, sustainability, and social impact programs.
You will need to able to devise and execute integrated data-led communications programs that support clients in achieving their commercial and reputational objectives. A day in the life could include developing an RFP, managing team training and mentoring, reconciling account budgets, and managing servicing levels, running media training workshops, trouble-shooting client queries and a whole lot more.
We are looking for an Account Director who will be a team player and who likes to get things done without drama or ego interfering! Please note that at least six years’ agency experience is essential – with a minimum of two years in Australian agency. Strong local market and cultural knowledge is required.
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This role includes:

• Being an effective client strategist who is fully empowered to fulfill and execute your role, and able to lead, support, and inspire your teams
• Strategically managing key relationships with client leads at local, regional, or global levels, and growing client revenues
• Assisting the Managing Director in achieving team vision, strategy, and business objectives and cascade to the wider team, ensuring enhanced collaboration of the agency’s various communities together
• Providing strategic trusted counsel to clients, while leading and mentoring your team
• Day-to-day responsibility over a portfolio of clients, including budget responsibility, strategy, and planning, and managing delivery and execution.
• Reviewing client KPIs to ensure accounts leads deliver KPIs on time and on budget
• Contributing to the overall positive culture in the office
• Being a passionate people advocate and developer of future talent
• Being a positive role model in leadership values and behaviors
• Having fun – and helping others enjoy their work too!

• Being an effective client strategist who is fully empowered to fulfill and execute your role, and able to lead, support, and inspire your teams
• Strategically managing key relationships with client leads at local, regional, or global levels, and growing client revenues
• Assisting the Managing Director in achieving team vision, strategy, and business objectives and cascade to the wider team, ensuring enhanced collaboration of the agency’s various communities together
• Providing strategic trusted counsel to clients, while leading and mentoring your team
• Day-to-day responsibility over a portfolio of clients, including budget responsibility, strategy, and planning, and managing delivery and execution.
• Reviewing client KPIs to ensure accounts leads deliver KPIs on time and on budget
• Contributing to the overall positive culture in the office
• Being a passionate people advocate and developer of future talent
• Being a positive role model in leadership values and behaviors
• Having fun – and helping others enjoy their work too