Account Lead/Recruiter (VMS/MSP)

at  Robertson Company

Introduction: Robertson & Company is seeking a skilled Account Lead/Recruiter to join our dynamic VMS/MSP team. This individual, will be the single point of contact for VMS/MSP programs and/or strategic accounts. The Account Lead/Recruiter will liaise between these programs and our Recruiters, Management and Vendors. This role will develop, retain, and grow client relationships to ensure a high level of quality service and satisfaction. With this responsibility, the incumbent will also work closely with the internal recruiting team providing consistent guidance and support. As the Account Lead/Recruiter you will make quality candidate submissions and meet the monthly placement requirements.

KEY ACCOUNTABILITIES

• Work with a team of Business Professional/IT Recruiters, provide the team with ample direction, research, and sourcing strategy to support and identify a pipeline of talent for assigned roles. Work closely with the Engagement Specialist to coordinate on-boarding and off-boarding details, background checks absence and time off requests, etc. Delegate tasks to appropriate individuals when necessary, assist and attend to arising issues, motivate, encourage, and maintain positive relationships across the environment, follow process to maintain an organized workflow.
• Review and action a high volume of VMS notifications. Post and update requisitions in ATS. Assign requisitions to designated team members including self and ensure coverage is met as per SLA standards.
• Recruit high quality Business Professional/IT candidates and review submissions from the team to ensure clients’ needs are met for each position. Prepare candidates for interviews, gather client feedback, schedule interviews, perform post-interview follow-ups as well as manage and close offers.
• Review background checks with internal and external stakeholders, ensure all checks and results are verified and 100% complaint for audits.
• Handle and resolve escalations from key stakeholders including clients and candidates.
• Generate and maintain reports, provide forecasting of account’s activities, trends, goals, etc.
• Attending supplier calls and meetings with clients, provide market intel and feedback on trends/challenges, focus on maintaining as well as building relationships with existing clients.
• Respond to monthly and quarterly audits, complete audit reports within due dates, ensure a high level of compliance is followed on an on-going basis.
• Follow existing process to create an organized workflow, and effectively implement new strategies across the team to adhere to the VMS/MSP program’s requirements.

KNOWLEDGE & EXPERIENCE / QUALIFICATIONS

• Experience in a VMS or high-volume recruiting environment.
• Skilled using Fieldglass, Beeline and LinkedIn Recruiter.
• Strong organization, planning, thinking, and problem-solving aptitude.
• Effective pipeline management.
• Strong writing, phone, and presentation skills.
• Positive, resilient, creative, and solution focused.
• Ability to influence and persuade.
• Computer proficiency in MS Office, Office 365, Excel, Word, Outlook, OneNote, SharePoint, Teams, Webex, Adobe Acrobat.
• Experience working with Bullhorn is an asset.
• Bilingual (French & English) is an asset.
  How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & Company values diversity and is committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Please refer the Job description for details