See yourself at Dataminr
As an Account Manager you will be joining a successful APAC Government team and bring your outstanding ability to understand clients needs in crisis and emergency response, open source information technology, analytics and cyber security to provide global leading AI based Event Alerting solutions. You will be responsible for the management and growth of key clients across multiple regions.
This is a hybrid role which will ideally be based in Canberra, Sydney or Melbourne (in order of preference).
At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations respond to fast-emerging events as they unfold. We are over 600 talented individuals, spanning seven global offices, united by our passion to use AI for the greater good and be agents of positive change in our company and in our communities.

We offer a competitive benefits package aimed at keeping you healthy and happy:

• Comprehensive medical, dental and vision insurance plan options for employees domestic partners and their dependents
• Generous PTO, flexible sick days and remote working options
• Paid parental leave and family forming benefits
• Mental health benefits and support
• Company equity (RSUs)

At Dataminr, we serve a global community made up of many cultures and strive to reflect the diversity of the world in which we live. We stand for social justice and we lead with empathy. We foster a culture of allyship, standing up for those who face systemic barriers to equality. We actively condemn racism and discrimination in any form.
We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, learning and development funds, and more.

The opportunity

• Manage, develop, and support a portfolio of high-profile accounts with a focus on renewal and sales opportunities including upsell and expansion options with your existing accounts
• Be an expert on Dataminr’s platform and develop a deep understanding of publicly available information, social media analytics and cyber security use cases to deliver standout demonstrations
• Understand each customer’s mission and operational process in order to design and implement the programs that seamlessly integrate Dataminr into their workflow
• Develop an understanding of customer use cases, internal decision making nuances, budget cycles and other key information necessary to win new business
• Partner with cross company teams to drive product adoption, renewal and customer satisfaction by bringing value to our customers every day
• Attend various industry events, trade shows and focused symposiums to drive uptake by new clients and expansion/upsells, increase brand awareness and value proposition

What you bring

At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don’t meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.

• 5+ years of enterprise software or SaaS account management or sales experience to public sector clients
• Cyber Security technology selling experience will be highly valued but not essential
• Deep understanding of sales process and business drivers for new clients
• Superior communication and presentation skills, with an emphasis on communicating both orally and in writing with senior leaders and decision makers
• Must be willing and able to travel domestically as needed, approx. 25-50% of the time on a quarterly basis

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About Dataminr
Dataminr, the world’s leading real-time information discovery platform, delivers the earliest warnings on high-impact events, emerging risks and other critical business information far in advance of other sources. Recognized as one of the world’s leading AI businesses, Dataminr enables faster response, more effective risk mitigation and stronger crisis management for public and private sector organizations spanning global corporations, first responders, NGOs and newsrooms. Most recently valued at $4.1B, Dataminr serves more than two-thirds of the Fortune 50 and half of the Fortune 100 companies and over 650 newsrooms worldwide.
Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.
Dataminr will collect and process your personal data. All personal data will be processed in accordance with Dataminr’s data privacy notice available here: https://www.dataminr.com/privacy-policy and applicable data protection laws. By providing your details and applying via our careers website, you acknowledge that you have read our data privacy notice. If you have any queries, please contact the People Team at hr@dataminr.com or our Legal department at legal@dataminr.com

• 5+ years of enterprise software or SaaS account management or sales experience to public sector clients
• Cyber Security technology selling experience will be highly valued but not essential
• Deep understanding of sales process and business drivers for new clients
• Superior communication and presentation skills, with an emphasis on communicating both orally and in writing with senior leaders and decision makers
• Must be willing and able to travel domestically as needed, approx. 25-50% of the time on a quarterly basi