Account Manager

at  CBRE

JOB SUMMARY

An Account Manager provides leadership, management, and development of a client account, ensuring financial and operational commitments are met and exceeded. This leader is the single point of contact for all operational needs for an account of up to $2m in maintenance revenue within GWS Local. An Account Manager is responsible for delivering the full suite of FM services (hard and soft) to key clients, working in partnership with all customers to ensure exceptional service is delivered and maintained at all times.

QUALIFICATIONS

The requirements below represent the required knowledge, skill, and/or ability to perform this job successfully. An individual must be able to perform each crucial duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

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• A high school diploma or general education degree (GED) is required. Minimum of four years of related experience and/or training. An associate’s or bachelor’s degree in business, technical, or management is preferred. Prior supervisory experience preferred.

OTHER SKILLS AND ABILITIES

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• Intermediate skills in Microsoft Office Suite Products and Internet navigation. Experience in working with and running e-procurement and contracts management platforms. Strong interpersonal and organizational skills with the ability to manage numerous projects simultaneously. Ability to use a work order system. Solid understanding of architectural, electrical, and mechanical systems.
  
  Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
  
  California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Manager position is $80,000 annually, and the maximum salary is $115,000 annually. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
  
  Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
  
  Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
  
  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

SUPERVISORY RESPONSIBILITIES

• Provides formal supervision to individual employees within a single functional or operational area. Approves subordinate’s recommendations for staff recruitment, selection, promotion, advancement, corrective action, and termination. Effectively recommends same for direct reports to next-level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisals for staff. Mentors and coaches team members to further develop proficiencies. Lead by example and model behaviors consistent with the company’s values.