Account Manager, Chemicals

at  Toll Group

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

www.tollgroup.com

• Location: Laverton North, Melbourne
• Fixed Term Contract: 6 months initially.

We have an opportunity for a customer and sales focused Account Manager to join our Resource & Industrial’s team, where you will be responsible for ongoing account management, relationship management and revenue generation across our Chemical’s portfolio.

As Account Manager, you will be responsible for,

• Design and execution of a sales and marketing strategy for the portfolio
• Provide market intelligence on customers, competitors and significant factors affecting markets to influence short and long-term business objectives and to support decision making
• Maintain ownership for the relationship with the customer
• Acquire new and retain existing customers through improved customer satisfaction, staying close to the customer, anticipating and closing off potential problems and being a trusted point of contact
• Drive growth in a focused and targeted manner to achieve the business goals, including Revenue and Gross Margin

To ensure your success you will possess:

• 3 + years Warehouse & Transport sales/account management experience
• Good working knowledge of sales force operations and sales processes for contracting business
• Understanding of Transport and Warehousing, including Dangerous Goods (Chemicals) highly beneficial
• strong sales acumen, with an understanding of key business/sales drivers, industry / market conditions and commercial modelling
• Good understanding of continuous improvement and customer value propositions
• Strong negotiation skills with a problem-solving attitude
• Excellent verbal/written communication and stakeholder engagement skills, with the ability to engage across a wide variety of audiences.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

• Design and execution of a sales and marketing strategy for the portfolio
• Provide market intelligence on customers, competitors and significant factors affecting markets to influence short and long-term business objectives and to support decision making
• Maintain ownership for the relationship with the customer
• Acquire new and retain existing customers through improved customer satisfaction, staying close to the customer, anticipating and closing off potential problems and being a trusted point of contact
• Drive growth in a focused and targeted manner to achieve the business goals, including Revenue and Gross Margi