Account Manager
at Deliveroo
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Jul, 2024 | Not Specified | 08 Apr, 2024 | 2 year(s) or above | Languages,Communication Skills,Critical Thinking,Google Analytics,English,Strategic Thinking,Sql | No | No |
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Description:
CHALLENGES:
- Ability to interpret data, develop actionable insights accordingly and presentation of data well
- Clearly frames increasingly broad / complex issues, articulating tradeoffs and recommends solutions
- Understands the strategic implications of their work
- Anticipate risks and suggest ways to mitigate them
- Willingness to trial ideas and derive learnings for both clients and the business
- Adaptable problem-solver that is able breakdown barriers and actively find solutions
- Confident and energetic, bringing passion to the team to help create an encouraging team environment that cultivates new ways of thinking and breeding new ideas
- Self-starter - Able to navigate through uncertainties and initiate new processes in new territories
REQUIRED SKILLS FOR RECRUITER REFERENCE
- Years of experience
- 2-3 years of experience
- Languages
- English is a must
- Client management
- Articulate and strong communication skills
- Experience working with and presenting data
- Critical thinking
- Independent
- Strong decisions making skills
- Cross-functional team collaboration
- Motivation/ passion
- Independent, strategic thinking
- Conduct business reviews, surface level
- Data management experience
- Click through rates
- Google analytics, excel - No need for advanced skills like SQL, but should be comfortable with using data visualisation tools and deriving data-driven insights
- Drive, proactiveness, customer obsession, integrity
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Responsibilities:
- Management of High value Enterprise / Strategic accounts and meet with their stakeholders
- Build strong and long-term relationships with clients
- Creating the presentation briefs, deep diving into the client’s business, presenting data analysis of how their performance and drawing key insights/takeaways for the client to implement
- Identify opportunities for client growth and business optimisation, and working with clients to drive their implementation
- Work with global teams to draw on best practices and learning from other markets to implement for local clients
- Collaborate with various internal departments to help resolve client operational issue and develop robust client business plans
- Facilitate and management of projects between internal departments and the Account Management team
- Manage the marketing coordination for clients, encouraging them participation in marketing campaigns to drive success on our platform and scale
- Onboarding of new outlets for clients onto the platform, optimisation of clients delivery coverage and menu offerings
- Support the development of the local On-Demand Convenience (focusing on grocery and/or retail verticals) growth handbook, based on data-driven analysis of the demand needs & supply gaps for the category(s), including but not limited to optimising menu range & developing partner operations’ best practices
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Marketing/Advertising/Sales
Marketing / Advertising / MR / PR
Sales
Graduate
Proficient
1
Singapore, Singapore