Account Manager

at  Elliptic

THE IMPACT YOU WILL HAVE:

You will join our global Revenue team, and champion uncovering and developing new commercial opportunities within our base of existing customers. As an Account Manager, you will be responsible for managing a nominated list of customers, based in the Asia Pacific region, specifically Japan, Singapore, Hong Kong, the Philippines etc. Your focus will be to drive profitable annual contract revenue contribution and increased market share from the Elliptic solution and service portfolio.
You will manage the upsell sales cycle including identifying opportunities, qualifying, negotiating terms, developing custom proposals and closing upsells and renewals to ultimately deliver profitable revenue growth and >100% net account retention for those named accounts.
In addition, you will take the lead in onboarding and training our customers in using the product to enhance the customer experience and improve satisfaction. This is an exciting opportunity for an experienced individual looking for a role where you can make an impact not just on the company you work for but also in an emerging technology sector. Fascinating and challenging work is the norm - working at Elliptic is never boring!

WHAT YOU’LL DO:

• Meet and exceed quarterly and annual upsell targets for your region and accounts
• Develop and maintain high quality account plans to achieve retention and upsell targets within your accounts
• Lead the end-to-end sales process for upsell opportunities in your accounts including pitches, demos & contract negotiation
• Onboard new customers, ensuring they meet their goals
• Be our customer’s champion and collaborate cross-functionally to deliver a great customer experience
• Share feedback from the field that contributes to our product roadmap