Account Manager - German speaker (m/f/d)

at  Uberall

HELP US BRING PEOPLE AND BUSINESSES TOGETHER

Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.

THE PAST, PRESENT & FUTURE

The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment.
The Present: We’re on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion.
The Future: We’re a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We’re looking for talented and passionate people (like you \uD83D\uDC4B) to join us on our journey.

• Proactively identify, nurture and develop growth opportunities within your customer portfolio, maximising revenue generation from each account (Geographical Expansions, Brand Expansions & Product Cross-sells), via customer meetings, customer referrals, in-person events, networks, emails and calls.
• Drive long-term partnership value with your customer portfolio by developing an understanding of clients’ business, their key company initiatives, their challenges, KPIs, goals and ROI metrics
• Negotiate and close high-value deals, balancing customer needs with company goals
• Own the creation and delivery of Strategic Account Plans, Executive Business Reviews (EBRs), commercial proposals and negotiations for your customers
• Effectively develop and manage a sales pipeline and forecast revenue
• Deliver first-class executive presentations and discovery workshops with your customers, engaging with senior executives (VP & C-levels and influencers)
• Represent the company at industry events and conferences, to strengthen our relationship and grow incremental business
• Liaise with cross-functional internal teams (Customer Success Management, Customer Operations, Solutions, Finance, Legal & Product) to ensure best-in-class service. Represent the client needs with other functional teams and provide input to the Product team to help shape our development roadmap.
• Collaborate closely with the assigned Customer Success Manager for your accounts, as well as other cross-functional teams to understand customer needs, prioritize initiatives, and drive results.
• Stay up-to-date on industry trends and technology advancements, and share relevant insights with your customers to position our company as a thought leader