Account Manager

at  Global Blue Sverige AB

Are you a dynamic young professional eager to develop your career in sales? We’re seeking a motivated individual to join us as an Account Manager for a temporary role as maternity leave cover. This role offers more than just temporary coverage; it’s an opportunity to take on genuine responsibility, drive meaningful change, and accelerate your professional growth!
As a key member of our team, you’ll have the chance to develop your skills in managing and nurturing your own customer portfolio. You’ll gain hands-on experience in customer management and sales—skills that will lay a solid foundation for your future
For this position we seek an individual with an educational background from Sales, Marketing or Retail related studies. You have already few years’ experience from role within the field of Sales, Retail or Account Management and strong customer orientation. Also, you have excellent collaboration, communication as well as negotiation skills and you are able to work in an international environment.
The duration of the fixed term employment is about one year.

AS AN ACCOUNT MANAGER YOU WILL BE OVERALL RESPONSIBLE FOR:

o Manage the assigned portfolio
o Delivering customer’s visit fully documented in CRM
o Deliver the Net Turnover and any other sales targets
o Improve merchant’s knowledge and expertise with our services
o Maximize TFS business (Issue Ratio and Refund Ratio management)
o Document in CRM all merchant’s specific information and activity done
o Diligent implementation of group strategies and sales tools
o Control the receivable to minimise bad debts exposure
o Business Statistics analysis, presentation, discussion and action
o Action plans and store visits in line to Global Blues Strategy
o Administrative tasks, e.g. incoming phone calls and info email

TO SUCCEED IN THIS ROLE, YOU HAVE:

o At least 1 - 2 years’ previous experience from Sales or Account Management
o Educational background from Sales, Marketing or Retail related studies
o Previous work experience or knowledge from Retail
o Genuine sales talent with strong results orientation, passion, and determination to reach sales targets
o Excellent communication skills
o Problem solving attitude
o Negotiation skills
o Good knowledge of MS Office products and CRM
o Fluent written and spoken Swedish and English
Additional information
If you recognize yourself as the candidate we are looking for, don’t hesitate to apply. Please send your application (with CV and cover letter including your salary request) via our company website as soon as possible. We are reviewing the applications and having the discussions with the candidates continuously and will fill the position when we find a suitable candidate.
Global Blue is a global leader with the concept of Tax Free Shopping. Global Blue enables international shoppers to claim VAT off their Tax Free Shopping eligible purchases, and to receive a seamless Payment experience while abroad. In the financial year ending 31 March 2020, Global Blue processed 35 million Tax Free Shopping transactions with a total value of €18.5 billion sales in store, and 31 million Added-Value Payment Solutions transactions with a total value of €4.4 billion sales in store. Global Blue operates in more than 50 countries and it is listed on NYS