GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data.
To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers
The Account Manager is a critical role within the Customer Success and Operations department that works directly with our advertising agency partners to execute on campaigns to meet client targets. The role supports our sales team to ensure that all aspects of the campaign cycle are performing to client expectations while updating, educating and building relationships with our agency partners.
The Account Manager facilitates the management of all aspects of the campaign life cycle, working closely with our Sales, Creative Services and Programmatic Ad Operations teams to ensure the successful delivery of advertising campaigns, while providing GumGum clients with industry-leading customer service.
Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, for occasional in-person collaboration, we kindly ask that this position be located within a ‘commutable’ distance to our office.
At this time, we are unable to offer work authorization or visa sponsorship. Individuals who possess legal authorization to work in Australia will be eligible for consideration for this position.

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SKILLS YOU’LL BRING

• Bachelor’s degree in a related field, such as Advertising, Marketing, Business, or a relevant discipline.
• 2+ years of experience in the digital media field, preferably in online verticals - Account Management, Media Planning and/or Customer Service.
• Knowledge of the Ad Tech industry and digital advertising trends a plus.
• Strong attention to detail and time management skills.
• Ability to communicate effectively with Agencies & Clients; always with a solutions-oriented mindset.
• Excellent written and verbal communication skills.
• Microsoft Office: PowerPoint, Excel and Word skills or GSuite: Slides, Sheets, Docs.
• Familiarity with Doubleclick, Sizmek, MOAT, Integral Ad Science, DoubleVerify, Salesforce, and JIRA.
• Familiarity with programmatic advertising concepts, terminology, and best practices.
• Diplomatically manage various stakeholders, both internally and externally, while delivering on client expectations.
• Ability to balance competing demands in a high pressure environment to deliver on deadlines.
• Practices solution-focussed escalations.
• Customer focused mindset .
• Highly self-motivated team player.
• Open to on-going feedback while maintaining a growth mindset
• Self organised and proactive.
• Displays agility and grit; able to change direction as the business requires.
• Actively curious to learn.

Please refer the Job description for details