Account Manager (m/f/x)

at  Spendesk

We are looking for an Account Manager located in Stuttgart or Frankfurt.
Your mission will be to play a pivotal role in driving our business growth by nurturing and expanding relationships with our existing SMB customers. You’ll own a large portfolio of customers with the mission of driving customer base expansion through upsell, cross-sell and contract negotiation.

REQUIREMENTS :

• 2 years of professional experience in sales or account management: strong track record of navigating within mid-market organizations
• Commercial mindset: strong sales instincts, demonstrated assertiveness/resiliency and a strong track-record of hitting and exceeding quota, as well as proven negotiation and closing skills.
• Organization & portfolio management: strong organizational skills and disciplined in daily activity planning & prioritizing. Ability to manage a high number of opportunities simultaneously at various stages of the buying process.
• Ability to navigate between high velocity deals and value focus deals.
• Customer relationship & business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant
• Great Communicator: excellent verbal and written communication skills in (English & French/German)
  As we are an international team, please submit your application and CV in English.

• You will own a dedicated portfolio of Customers with the responsibility of developing it through proactive territory plans
• You will hunt for opportunities for upsell and cross-sell by maintaining a high level of touch points through outbound and inbound activities
• You will understand client needs, business objectives, and challenges to effectively position our products/services
• You will be responsible, for those customers, for the entire sales cycle from potential identification to closing : Qualification > Discovery > Technical Validation > Commercial proposal > Signature
• You will understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities
• You will maintain accurate records of client interactions, transactions, and progress using CRM software
• You will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth
• You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation