Account Manager - Maritime

at  Spire Global

We improve life on Earth with data from space.
Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire’s data infrastructure includes a global ground station network and 24/7 operations that provide real-time global coverage of every point on Earth.

As an Account Manager, you will build and maintain relationships with our existing clients. In this role, you will be responsible for growing existing accounts within our Spire’s Maritime product line. Furthermore, you will identify and land key opportunities within your book of business and be responsible for key metrics including retention and renewals. Account Managers have direct responsibility for the performance of the product portfolio, and it is expected that you will easily get a good understanding of the entire external business environment.. Most importantly, you will help raise the bar on the customer experience and that.

• Oversee accounts within Spire’s product customer base in our Maritime business unit segment, with a goal structure oriented toward expanding these existing relationships + retention and renewal
• Understand and anticipate clients’ business needs to drive the success of key accounts
• Strengthen client relationships with ongoing communication and new solutions
• Proactively manage customer pipeline to meet monthly and quarterly objectives
• Confidently conveying Spire’s value proposition both in-person and via automation
• Assist in collecting client feedback, defining processes, and identifying best practices
• Identify opportunities for upselling and cross-selling additional products/services to meet clients’ evolving needs.