Account Manager (Mining)

at  Dyno Nobel

JOB BRIEF

Livrer des résultats durables en travaillant en étroite collaboration avec nos équipes opérationnelles tout en gérant les divers contacts et interactions avec nos clients existantes et futurs.

WHO WE ARE

Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia, and selected customers in the Asia Pacific.
Join us in everything that’s great about Dyno Nobel: OUR culture, OUR values, OUR commitment to safety, and most importantly our PEOPLE. This combination makes Dyno Nobel a terrific place to work.
Dyno Nobel is a subsidiary of Australian-based Incitec Pivot Limited. IPL’s 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.

WHAT YOU’LL DO

Dyno Nobel is searching for a professional from a mining underground & surface mining background, who is interested in long-term professional growth in the field of explosive supply and account management.
The position will be based in Val-D’Or (Qc), the successful candidate will provide support to the operations and manage customer accounts with leadership, to existing and upcoming clients located in the mining sector of the Val-d’Or/Abitibi Temiscamingue region.
This position is responsible for delivering sustainable revenue by working closely with the operation and managing customer interactions with professionalism. A critical aspect of this position will be to establish relationships with actual customers and potential customers and identify opportunities as well as risks ensuring that Dyno Nobel is well-positioned for growing it business in the mining and construction sector.

OTHER DUTIES WILL INCLUDE

• Develop and maintain customer relationships with key decision-makers.
• Develop a point of contact for customers, coordinate Dyno resources to support customers.
• Contract management; prepare proposals, price list, and monitor profitability.
• Taken ownership of client support.
• Participate in the P&L analysis for customers.
• Identify and develop sales opportunities.
• Manage product forecasting for accounts in the region.
• Participate in team selling activities.
• Demonstrate Dyno products and services at potential customer sites.
• Knowledge of regional industry and operations to identify new system applications/ opportunities to deliver customer value-added products and services. Identify gaps, potential threats, or opportunities for Dyno Nobel’s newest technology.
• From a communications standpoint, provide feedback to local management and other stakeholders as necessary.
• Work with local and regional management to establish customer strategies.
• Participate in developing market plans to increase Dyno Nobel’s market share.
• Support the customer base through regular visits and follow-ups.