Account Manager

at  Wolters Kluwer

Key Responsibilities

• Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports
• Answer client queries, interact with production daily, and identify new business opportunities among existing customers
• Negotiate service/product terms with customers in line with guidelines set by management
• Liaise with cross-functional internal teams (including Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire customer experience
• Ensure client campaign deliveries and complete follow-through activities
• Develop and execute multi-channel, in-depth integrated proposals and programs leveraging the company’s print, digital and online assets

Key Requirements

• Bachelor’s Degree or equivalent relevant experience
• 2+ years working in Account Management or Sales or other equivalent experience
• Working understanding of business, financials, products/services and the market
• Excellent communication (both written & oral) and presentation skills
• Ability to manage own territory/account and monitor resources accordingly
• The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

• Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports
• Answer client queries, interact with production daily, and identify new business opportunities among existing customers
• Negotiate service/product terms with customers in line with guidelines set by management
• Liaise with cross-functional internal teams (including Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire customer experience
• Ensure client campaign deliveries and complete follow-through activities
• Develop and execute multi-channel, in-depth integrated proposals and programs leveraging the company’s print, digital and online asset