Account Reconciliation Specialist

at  Johnson Financial Group

Overview:
The main purpose of this job is timely account reconciliation preparation and audit liaison responsibilities. Mitigates client and financial risk for Johnson Bank by ensuring accurate accounting of deposit, loan, general ledger and correspondent account transactions.

JOB REQUIREMENTS

• High School Diploma or equivalent required. Associate degree or equivalent combination of education and experience preferred.
• 2+ years relevant account reconciliation and/or bank branch or bank operations experience. Knowledge of reconciliations and/or accounting experience desired.
• Must be able to work independently on multiple tasks and easily adapt to changing surroundings with effective problem-solving abilities and strong analytical skills.
• Excellent organizational and data entry skills, with the ability to multi-task, maintain accuracy, and meet deadlines.
• Ability to navigate various financial institution websites to gather/collect data to post to client accounts.
• Inquisitive, agile, and strong team player with excellent written, verbal and interpersonal communication skills.
• Proficiency with Microsoft Word, Excel, Teams and Outlook.
• Familiarity with automated account reconciliation tools, OnBase Research and FIS IBS Interface Tables preferred.

• Review and balance internal and general ledger transactions to ensure proper posting to client accounts, interfaces, correspondent accounts, and general ledgers.
• Research and correct discrepancies within internal or general ledger accounts by comparing credits versus debits, researching transactions, and monitoring unposted items utilizing interfaces, spreadsheets, and account reconciliation automation tools.
• Monitor and ensure scheduled outside deposits are received.
• Ensure discrepancies are corrected by informing and instructing appropriate line of business partners via positive business partner relationships.
• Troubleshoot and resolve reconciliation issues, ensuring a high level of client satisfaction by monitoring items for resolution, working closely with the Bank Operations teams.
• Timely preparation of assigned reconciliations on a daily, weekly, and/or monthly basis depending on number of items and amount of risk.
• Propose solutions to enhance issues through research and problem-solving techniques.
• Assist in fiduciary and internal/external audits as needed.
• Update and maintain department policies and procedure on assigned accounts.