Account Sales Rep

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

JOB DESCRIPTION

Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer’s needs. Products include but are not limited to business and consumer deposit and credit products. Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Interfaces with other sales staff and ensures referrals are responded to in a timely manner.

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Two to four years of sales experience, preferably in phone sales environment

PREFERRED SKILLS/EXPERIENCE

• Thorough knowledge of retail financial products and services, rates, terms, fees and regulations
• Excellent selling and referral skills
• Proficient keyboard, 10-key, and computer navigation skills using a variety of software packages
• Good knowledge of systems and procedures
• Proven commitment to high quality customer service
• Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
• Strong verbal communication skills
• Excellent telephone and interpersonal skills
• May be required to obtain specific licenses for the sale of insurance, investment or other licensed products

THE ROLE IS POSTED AS REMOTE; HOWEVER, CANDIDATES WHO ARE LOCATED NEAR ANY ONE OF OUR LOCATIONS WOULD BE REQUIRED TO WORK ON SITE AT LEAST THREE DAYS PER WEEK.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la