Accounts Receivable Administrator

at  Deloitte

ABOUT THE TEAM

The Deloitte national finance team are strongly committed to best practice and excellence. They pride themselves on their ability to provide a service that ensures the business has the information it needs to deliver on our client’s expectations and achieve our purpose to make an impact that matters. The team are always looking for ways to improve their service and build stronger relationships with their clients which are the Deloitte Partners – the leaders of our firm.

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

• Experience in Accounts Receivable within a professional services environment preferable.
• Credit control experience and initiative to deal with clients and partners.
• Precise, accurate, and strong attention to detail.
• Ability to meet deadlines and maintain performance during pressure periods such as month-end.
• Proactive approach to issue resolution, a can-do attitude, and full ownership of the process.
• Excellent team player with flexibility to share ideas and information.
• Highly professional with effective communication skills.
• Commitment to best practice and excellence.
• Ability to multi-task, prioritize, and support others to meet deadlines.
• Takes ownership and responsibility for areas, systems, and processes within remit.

• Ownership of collections: Full follow-up process for allocated partners and liaising with the Accounts Receivable team as appropriate.
• Maintain collections and relationships: Meet with client partners monthly to build relationships and add value to the service provided.
• Accurate client accounts: Regular review and maintenance of client information, ensuring all debtor notes are updated.
• Customer service levels: Respond and follow up on all client (internal & external) requests promptly.
• Perform other assigned tasks: Process Xero fees, manage bad debt journals, upload invoices, process refunds, and coordinate with the debt collection company