Accounts Receivable & Credit Risk Manager

at  Helen of Troy

Join our Team at Helen of Troy as an Accounts Receivable & Credit Risk Manager (hybrid work onsite and from home) and make an immediate impact on our trusted brands, including

• Perform annual employee evaluations in a fair and objective manner to identify any deficiencies in performance, attitude, professionalism, attendance, etc.
• Attend “One on One” meetings being held by the AR Supervisor(s) with the AR Specialists, Senior Specialists, and Systems Specialists. This is to provide feedback and coaching to the AR Supervisor where needed and to assist with higher level questions.
• Prioritize career development planning.
• Define regrettable turnover (talent 9 box model/those with performance scores of 3+). Work with HR to help monitor and report on regrettable turnover.
• Emphasize culture values, mutual respect and communication.
• Cascade Finance team culture training
• Ensure daily actions and message drive importance of prioritizing great customer service.
• Take appropriate actions when a staff member is in violation of procedures, policy, etc.
• Both Department and Company policy, procedures, etc.
• In collaboration with senior leadership, takes an active role in establishing department policies, procedures, processes, expectations, cultural initiatives, team building exercises, employee engagement, etc.
• Find opportunities within our processes and present proposals which will lead to improved risk management, automation, and process efficiency.
• Analysis of customer financial statements, trade references, industry reports and reviews, etc. to resolve an appropriate credit limits and terms for existing and new customer accounts which limit the company’s overall risk / exposure.
• Takes bold actions to strengthen the business results. Willing to take an unpopular stand to challenge the status quo. Thoroughly considers options when making decisions. Uses logic and data to improve performance and operations of the team.
• The Accounts Receivable Manager will partner with other Departments to provide financial insight on process gaps, opportunities and specifically the impact of deductions on cash flow.
• Collaborate with Accounts Receivable leaders, Systems and Reporting Specialists and other internal teams to develop, monitor and maintain world class best practices to be implemented across the shared services team while supporting all the different segments across the organization