Accounts Receivable Officer

at  Accor Apartments Realty

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Accor’s integrated hotel ecosystem is among the most diversified in the sector, consisting of luxury, premium, mid-scale and economy hotel experiences, exclusive lifestyle concepts, entertainment venues, clubs, restaurants & bars, private residences, concierge services and co-working spaces. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Purpose
As Accounts Receivable Officer, you are not just handling numbers, you are the captain of cash flow. Orchestrating the smooth and precise collection of funds from our guests and diverse stakeholders. You play a crucial part in financial operations and revenue management.

Primary Responsibilities

• Being the liaison extraordinaire, collaborating with properties, internal teams, and travel agents/ wholesalers to swiftly resolve any accounts receivable questions
• Creating and sending invoices to travel agents
• Allocate and receipt payments, ensuring the financial pieces fit together seamlessly
• Follow up on overdue accounts from our valued travel partners
• Expertly assisting in resolving any credit card disputes that may arise
• Managing payment and account adjustments from our ALL Reservations Team

Skills and Experience

• Previous experience working in hotel Front Office or Reservations environment
• Masters the art of excellent verbal and written communication
• Experience using CRS or PMS (not essential)
• Possess attention to detail and ability to unleash your problem-solving prowess
• Effective time management abilities to handle workload and meet strict deadlines, even in high-pressure situations
• A team-centric attitude

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
To view all current opportunities within Accor Apartments & Realty, visit: https://dayforcehcm.com/CandidatePortal/en-AU/accorpacifi

• Being the liaison extraordinaire, collaborating with properties, internal teams, and travel agents/ wholesalers to swiftly resolve any accounts receivable questions
• Creating and sending invoices to travel agents
• Allocate and receipt payments, ensuring the financial pieces fit together seamlessly
• Follow up on overdue accounts from our valued travel partners
• Expertly assisting in resolving any credit card disputes that may arise
• Managing payment and account adjustments from our ALL Reservations Tea