Accounts Receivable Officer

at  Invocare

InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.
InvoCare is looking for an expert Accounts Receivable professional to manage our funeral ledger.

HOW TO APPLY:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.
If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/
At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility

Working within a team of four you will manage part of the Funeral ledger. The role is full end to end AR, from posting and allocation of cash, following up on overdue accounts, answering queries, and resolving issues.

Key Responsibilities:

• Ledger Management: Oversee your ledger (Probate, Public Trustees, Coroners Courts, legal accounts).
• Collections: Meet collection targets by actively pursuing overdue accounts.
• Payment Processing: Daily processing and allocation of payments (partially automated).
• Customer Interaction: Manage inbound and outbound calls.
• Discrepancy Resolution: Correct fund transfers and balance adjustments, maintaining detailed account notes.
• Stakeholder Relationships: Build strong internal and external relationships.
• Documentation: Print statements and invoices post-month-end.
• AR Tickets: Efficiently manage assigned AR tickets.
• Credits and Refunds: Process accurately.
• Administrative Tasks: Support during busy periods and month-end.
• Transactional Cover: Handle BPAY, DDR, credit card, and direct deposit payments.
• Fund Payment Cover: Ensure accurate fund payments.