Accounts Receivable Officer

at  The First Group

Overview:
Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai’s illustrious neighbourhoods. Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club’s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience.
As part of The First Group, the region’s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand – it is a commitment, a passion, and a journey into Dubai’s finest.

THE FIRST COLLECTION AT JUMEIRAH VILLAGE CIRCLE:

Discover a rewarding career with The First Collection at Jumeirah Village Circle. Located near the Dubai Marina and other vibrant cityscapes, this 491-room urban resort provides the ideal gateway to Dubai’s array of immersive experiences.
Situated in the family-friendly enclave of Jumeirah Village Circle (JVC), The First Collection at Jumeirah Village Circle offers convenient access to neighbouring malls, parks, cafés, and restaurants, while its own signature dining experiences include Santé Ria, Village Bistro and The First Collection’s award-winning Risen Café & Artisanal Bakery. Additionally, guests can unwind within an exclusive club lounge, outdoor pool, gym, and spa. Another exceptional offering includes complimentary access to Soluna Restaurants and Beach Club, located on The Palm Jumeirah, which seamlessly blends city energy with beachside tranquillity.
Explore opportunities with us today and become part of a team dedicated to excellence in hospitality.
Job Description:

The Accountant – Accounts Receivable role will primarily be responsible for;

• Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
• Maintain a healthy communication both with the F&B, Sales and FO to ensure proper handling of daily backups of customers.
• To guarantee proper handling of the filing system in place according to policies and procedures.
• Any additional tasks coordinated by the Director of Finance / Financial Controller.
• Prepare account billings promptly and accurately with required supporting documentation.
• Maintain up-to-date files for all outstanding accounts.
• Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge
• Assist the credit manager or accounting manager’s designate in the completion of the Accounts Receivable Officer duties
• Assist the Credit Manager in the performance of his/her own duties as requested
• Communicate promptly with the Credit Manager on any discrepancies in billing.
• Perform any additional duties assigned to you.
• Generating daily revenue reports.

Desired Skill & Expertise:

• Have atleast 2+ years experience working as an A/R in 4/5*Hotel
• Be able to think independently and constantly look for improvements in practice and policy
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
• Should have a Bachelors Degree in Accounting or Finance.

• Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
• Maintain a healthy communication both with the F&B, Sales and FO to ensure proper handling of daily backups of customers.
• To guarantee proper handling of the filing system in place according to policies and procedures.
• Any additional tasks coordinated by the Director of Finance / Financial Controller.
• Prepare account billings promptly and accurately with required supporting documentation.
• Maintain up-to-date files for all outstanding accounts.
• Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge
• Assist the credit manager or accounting manager’s designate in the completion of the Accounts Receivable Officer duties
• Assist the Credit Manager in the performance of his/her own duties as requested
• Communicate promptly with the Credit Manager on any discrepancies in billing.
• Perform any additional duties assigned to you.
• Generating daily revenue reports