Accounts Receivable Specialist

at  Vytelle

SKILLS AND ATTRIBUTES

• Strong communication and negotiation skills.
• Knowledge of debt collection laws and regulations.
• Attention to detail and ability to work in a fast-paced environment.
• Familiarity with collection software and systems.
• Strategic thinker
• Excellent analytical and problem-solving abilities
• Highly skilled communicator and relationship-builder
• Ability to identify/understand project needs and manage expectations
• Possesses excellent negotiation skills
• Strong business acumen
• Budget, cost, and profitability management skills
• The ability to inspire people to participate in projects
• “Figure It Out” skills

EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
• Strong leadership skills
• Experience in a collections role or a similar occupations
• Excellent written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical skills
• Excellent interpersonal and multi-tasking skills

ROLE OVERVIEW

The Collections Specialist will be responsible for managing and overseeing the process of collecting outstanding debts owed to a Vytelle. The Collections Specialist should work to ensure timely payment of outstanding balances while maintaining positive customer relations. This role will also maintain accurate records of collections activities, prepare reports on collection status, and work with other departments to ensure compliance with Vytelle’s policies and procedures.

RESPONSIBILITIES

• Contact individuals or businesses with overdue payments.
• Negotiate payment plans and settlements.
• Update and maintain accurate customer account information.
• Analyze financial situations and recommend appropriate actions.
• Handle inbound and outbound calls professionally.
• Role Model Behaviors - Engage, enable empower and act on: