Accounts Receivable Supervisor

at  Icon plc

ICON PLC is currently recruiting for an Accounts Receivable Supervisor, to join our growing Order to Cash Team on a Permanent hybrid working basis, based in our Leopardstown HQ in Dublin.
The Accounts Receivable Supervisor role is perfect for someone from a transactional background, who has been in and carried out previous leadership style roles, tasks & duties. The successful candidate will also be responsible for 5/6 direct reports, as well as collaborating with various internal & external departments.

• Timely processing of invoices, credit memo and refunds.
• Routinely meet with staff to evaluate, prioritize and set targets for the month.
• Serve as an escalation point for collection issues; and responsible for progressing collection issues to resolution.
• Prepare, analyze and interpret monthly accounts receivable aging reports and disseminate results to management.
• Develop and write policies and procedures as necessary.
• Consistently work to streamline and improve processes thereby maintaining DSO (Days Sales Outstanding) in line with goal set by management.
• Identify errors, resolve discrepancies, and provide support and dispute resolution to customers in a timely manner.
• Interface with Project Management, Contracts and other departments to obtain up to date information concerning contracts, change orders and billing related issues that impact collections.
• Assist manager with ad hoc reports and special projects as needed.